Business Process Management & Procedures - Assistant Vice President
State Street · Bengaluru, Karnataka, India
- On site
- Full-time
- $150,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Lead BPM strategy and process management globally.
- Ensure process maps and SOPs are accurate.
- Manage enterprise-scale process mapping programs.
- Oversee SOP reviews and documentation governance.
- Lead and develop a high-performing BPM team.
About the role
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
Who We Are Looking For
We are seeking a seasoned Business Process Management (BPM) leader who can scale and industrialize process mapping and procedure management across a complex, global financial institution. This role is critical to delivering the firm’s 2026+ BPM strategy, including enterprise-wide process recertification, centralization of SOPs and supporting procedures, and stronger integration of risk, controls, and regulatory governance into business-as-usual operations.
What You Will Be Responsible For
Reporting to the VP – Business Process Management, the AVP will play a hands-on leadership role in driving the next phase of BPM maturity across Global Delivery. The role acts as a custodian of process integrity, ensuring process maps and procedures are trusted management tools.
Key Responsibilities
- Lead enterprise‑scale process mapping, remediation, and recertification programs using ARIS, ensuring complete and consistent end‑to‑end coverage across assigned business areas.
- Set, enforce, and continuously improve governance standards for documentation quality, recertification cycles, version control, and change management across process maps, SOPs, and controlled documents.
- Provide oversight to ensure that process maps, SOPs, supporting procedures, risks, and controls are tightly aligned, accurate, and audit‑ready at all times.
- Oversee SOP and supporting procedure reviews within the central procedure inventory, ensuring adherence to enterprise standards, regulatory expectations, and documentation best practices.
- Manage delivery against annual and multi‑year BPM roadmaps, balancing BAU recertification requirements with strategic transformation initiatives.
- Lead, coach, and develop a high‑performing BPM and procedure review team, building strong execution discipline, ownership, and quality mindset.
- Facilitate senior‑level stakeholder workshops to drive ownership, adoption, and sustained use of BPM standards and documentation as core management tools.
- Sponsor and lead innovation initiatives to drive measurable improvements in efficiency, quality, and scalability of BPM and documentation outcomes.
Education & Experience
- Bachelor’s degree in Business, Management, IT, or related field.
- 10+ years of experience in BPM, process mapping, SOP governance, or operational risk.
- Strong hands-on experience with ARIS, BPMN, and regulated financial services environments.
Why This Role Is Critical
This role underpins the Global Delivery 2026+ strategy by ensuring process and procedure documentation is standardized, auditable, and embedded into daily execution, risk management, and regulatory response.
Key skills/competency
- Business Process Management (BPM)
- Process Mapping
- SOP Governance
- Operational Risk
- ARIS
- BPMN
- Financial Services
- Regulatory Compliance
- Change Management
- Team Leadership
Skills & topics
- Business Process Management
- BPM
- Process Mapping
- SOP Governance
- Operational Risk
- ARIS
- BPMN
- Financial Services
- Assistant Vice President
- State Street
How to get hired
- Tailor your resume: Highlight your 10+ years of BPM, process mapping, SOP governance, and operational risk experience, emphasizing ARIS and BPMN proficiency.
- Showcase financial services expertise: Detail your experience within regulated financial environments and your understanding of risk and controls.
- Quantify achievements: Provide specific examples of leading enterprise-scale programs and driving efficiency improvements.
- Prepare for behavioral questions: Be ready to discuss your leadership style, stakeholder management, and problem-solving approach.
- Research State Street: Understand their 2026+ BPM strategy and demonstrate how your skills align with their goals.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Business Process Management Assistant Vice President role at State Street?
- The primary focus of the Assistant Vice President role in Business Process Management at State Street is to scale and industrialize process mapping and procedure management across the global institution, aligning with the firm's 2026+ BPM strategy.
- What are the key responsibilities for an Assistant Vice President of Business Process Management at State Street?
- Key responsibilities include leading enterprise-scale process mapping and recertification using ARIS, enforcing governance standards for documentation, overseeing SOP reviews, managing BPM roadmaps, and leading a BPM team.
- What experience and education are required for the Business Process Management Assistant Vice President position at State Street?
- A Bachelor's degree in Business, Management, IT, or a related field is required, along with 10+ years of experience in BPM, process mapping, SOP governance, or operational risk, including hands-on ARIS and BPMN experience in regulated financial services.
- How does this role contribute to State Street's overall strategy?
- This role is critical to the Global Delivery 2026+ strategy by ensuring process and procedure documentation is standardized, auditable, and integrated into daily execution, risk management, and regulatory response.
- What tools are essential for the Business Process Management Assistant Vice President role at State Street?
- Strong hands-on experience with ARIS and BPMN is essential for this role, along with a deep understanding of regulated financial services environments.
- What kind of team will the Assistant Vice President lead at State Street?
- The Assistant Vice President will lead, coach, and develop a high-performing BPM and procedure review team, fostering strong execution discipline, ownership, and a quality mindset.
- What is State Street's approach to employee development and work-life balance?
- State Street is committed to fostering an environment where employees feel valued and empowered, offering inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks.