Product Analytics Lead
StarRez, Inc. · Hyderabad, Telangana, India
- On site
- Full-time
- $100,000 / year
- Hyderabad, Telangana, India
Job highlights
- Analyze product usage to drive strategy.
- Collaborate with cross-functional teams.
- Understand user journeys and friction points.
- Design and analyze A/B tests.
- Lead product analytics initiatives globally.
About the role
About StarRez
StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez's core values with India's dynamic talent ecosystem.
The Role
As a Product Analytics Lead at StarRez, you will oversee impact measurement of our software across the customer and user lifecycle. Insights derived from this area of the business will be used to drive product strategy and the roadmap, enhance the customer experience and optimize business performance. This is a senior-level role that combines technical and data expertise, strategic thinking, and leadership to deliver actionable insights and influence decision-making across the organization.
What You Will Own
- Data Analysis: Analyze product usage data to uncover insights, trends, and opportunities for growth. Develop and maintain dashboards and reports to track key performance indicators (KPIs).
- Stakeholder Collaboration: Work closely with product managers, engineers, designers and broader cross-functional stakeholders to identify data-driven opportunities. Provide actionable insights to support product development and feature prioritization.
- Customer Insights: Conduct behavioral analysis to understand user journeys and identify friction points. Partner with user research teams to supplement qualitative findings with quantitative data.
- Experimentation: Design, execute, and analyze A/B tests to optimize features and improve user engagement. Recommend changes based on test results to improve product outcomes.
- Documentation: Document data analysis processes, insights, and recommendations for future reference.
- Tool Ambassador: Support the running of a Centre of Excellence for Pendo, our incumbent Product Analytics tool, in order to realize maximum value from this software. Stay across developments of its features and propose ways to leverage and integrate other internal data sources to Pendo to generate the highest impact data sets that can then be used to guide business decisions.
Required Qualifications
- 2–4 years of experience in product analytics, business intelligence, or a related field.
- Proficient in SQL for data extraction and manipulation.
- Familiarity with data visualization tools like Pendo, Tableau, Looker, or Power BI.
- Experience with analytics tools such as Google Analytics, Mixpanel, or Amplitude.
- Basic understanding of statistical methods for data analysis (e.g., hypothesis testing).
- Strong analytical mindset and attention to detail.
- Ability to translate complex data into clear and actionable insights.
- Effective communication and presentation skills.
- Bachelor's degree in Data Science, Statistics, Business, or a related field.
- Hands-on experience with SaaS products is a plus.
Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!
Reasons to join our Team:
- A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.
- Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.
- Long-Term Vision: We're not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.
- Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.
- Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.
If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.
We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.
Key skills/competency
- Product Analytics
- Data Analysis
- SQL
- Data Visualization
- A/B Testing
- SaaS Products
- Business Intelligence
- Stakeholder Collaboration
- Customer Insights
- Pendo
Skills & topics
- Product Analytics Lead
- Product Analytics
- Data Analysis
- SQL
- Data Visualization
- A/B Testing
- SaaS
- Business Intelligence
- Customer Insights
- Pendo
- Analytics Tools
- Statistical Methods
- Stakeholder Management
- Product Strategy
- India
- Tech
How to get hired
- Tailor your resume: Highlight your SQL proficiency, Pendo experience, and SaaS product analytics achievements.
- Showcase data storytelling: Quantify your impact in previous roles with specific examples and results.
- Prepare for technical questions: Review SQL queries, A/B testing concepts, and data visualization best practices.
- Demonstrate collaboration: Be ready to discuss how you've worked with product and engineering teams.
- Research StarRez: Understand their mission and how product analytics contributes to student housing solutions.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Product Analytics Lead at StarRez?
- The Product Analytics Lead at StarRez is responsible for analyzing product usage data to drive product strategy, enhancing customer experience, and optimizing business performance. This includes data analysis, stakeholder collaboration, customer insights, experimentation, documentation, and supporting the Pendo tool as a Center of Excellence.
- What technical skills are essential for the Product Analytics Lead role at StarRez?
- Essential technical skills include proficiency in SQL for data extraction and manipulation, familiarity with data visualization tools like Pendo, Tableau, Looker, or Power BI, and experience with analytics tools such as Google Analytics, Mixpanel, or Amplitude. A basic understanding of statistical methods and hands-on experience with SaaS products are also highly valued.
- How does StarRez foster employee growth and development?
- StarRez emphasizes a long-term vision for its employees, investing in their growth and development. The company's 'people-first' philosophy and focus on innovation with stability, backed by Vista Equity Partners, create an environment where individuals can grow, lead, and thrive.
- What is the role of Pendo at StarRez?
- Pendo is StarRez's incumbent Product Analytics tool. The Product Analytics Lead will act as a 'Tool Ambassador' to support the running of a Center of Excellence for Pendo, ensuring maximum value is derived from the software and exploring integration of other internal data sources for impactful business decisions.
- What is the work arrangement for the Product Analytics Lead position?
- While the job description mentions global offices in the USA, Australia, UK, and India, and an India Center, it does not explicitly state the work arrangement (on-site, hybrid, remote) for this specific role. However, given the focus on building a center of excellence in India, it's likely to be an on-site or hybrid role within their India operations.
- How does StarRez approach diversity and inclusion?
- StarRez is proud of its diverse workforce and is dedicated to creating a safe and welcoming environment for all employees. They encourage applications from people of various ethnicities, ages, genders, and abilities, reinforcing their commitment to equal opportunity.