Business Lending Product Manager @ Starling Bank
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About Business Lending Product Manager
Hello, we’re Starling. We built a new kind of bank that leverages technology to help people save, spend, and manage their money in a transformative way. As a fully licensed UK bank with the spirit of a fast-moving tech company, we are fairer, easier to use, and designed to demystify money for everyone.
Role Overview
We are seeking a Business Lending Product Manager with deep expertise in Business Credit Cards from acquisition through to lifecycle management. You will be responsible for launching new products and managing existing ones, all while building market-leading and innovative lending solutions for our SME customers.
Key Responsibilities
- Product Build & Launch: Design and deliver compelling lending propositions with an end-to-end compliant journey.
- Portfolio Management: Define, monitor, forecast targets, and improve the portfolio P&L.
- Collaboration & Matrix Management: Work cross-functionally with teams in technology, digital, risk, compliance, and operations.
- Regulatory Compliance: Ensure products meet regulatory standards and manage ongoing risk.
- Operational Excellence: Drive customer experience improvements and continually monitor performance.
- Customer Advocacy: Represent SME customer interests through product development and marketing.
Experience, Skills & Attributes
The ideal candidate will have demonstrable experience in product management within banking or fintech, with a focus on credit cards and business lending. You should be analytical, detail oriented, and comfortable balancing strategic vision with day-to-day management. A passion for improving financial outcomes for business customers and the ability to work across a variety of internal teams is essential.
Benefits & Perks
- 25 days holiday plus flexible public holiday allowance
- Extra day off for your birthday
- Increased annual leave with service length and buy/sell options
- 16 hours of paid volunteering per year
- Salary sacrifice pension scheme and enhanced pension
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with mental health and cancer care
- Access to retail discounts, wellness perks and additional partnership benefits
Key skills/competency
- Business Credit Cards
- Product Management
- SME Lending
- Portfolio Management
- Regulatory Compliance
- Risk Management
- Cross-functional Collaboration
- Analytical Skills
- Operational Excellence
- Customer Advocacy
How to Get Hired at Starling Bank
🎯 Tips for Getting Hired
- Research Starling Bank: Understand their culture, mission, and products.
- Customize your resume: Emphasize product management and fintech skills.
- Highlight proof of success: Share examples of product launches.
- Prepare for compliance questions: Demonstrate regulatory and risk management expertise.