6 days ago

Senior Administrative Assistant

Starbucks

Hybrid
Full Time
$85,000
Hybrid

Job Overview

Job TitleSenior Administrative Assistant
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$85,000
LocationHybrid

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Job Description

About Starbucks

Starbucks is seeking a dedicated Senior Administrative Assistant to support executive-level leaders in Northern California. The ideal candidate will reside in the Northern California area as some in-person requirements are expected. From its inception, Starbucks has strived to be a distinctive company, celebrating coffee and its rich tradition while fostering a sense of connection. We are renowned for developing extraordinary leaders who embody this passion and are driven by their commitment to serving others.

As a Senior Administrative Assistant, you will provide critical support to executive-level leaders, leveraging your strong communication, problem-solving, and decision-making abilities to ensure your leaders and their teams can perform at their best.

Your Role as a Senior Administrative Assistant

  • Support executive-level leaders with exceptional customer service, interpersonal savvy, and efficiency.
  • Provide leadership influence and support to leaders, partners, and your peer admin support team to continuously enhance productivity, communication, and morale.
  • Schedule executive domestic and international travel, adhering to existing policies and procedures, and proactively managing all aspects of executive travel such as currency, weather, culture, and locale to optimize time and resources.
  • Collaborate as a member of the broader administrative community to organize, host, and/or facilitate activities including team and cross-functional meetings, conferences, and department events.
  • Offer support and resources to departmental hiring managers for the seamless onboarding of new partners.

What We're Looking For

We value individuals who demonstrate the following competencies and experience:

  • Adaptability: Ability to execute tasks with flexibility in a constantly evolving environment.
  • Collaboration: Demonstrate confidence, composure, and professionalism; capable of building trust with internal and external customers.
  • Communication: Ability to communicate clearly and concisely, both verbally and in writing.
  • Customer Service: Exhibit a positive, can-do attitude with a desire to take on additional responsibilities, consistently delivering high-quality customer service.
  • Organization: Excellent organizational skills and a high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail.
  • Problem Solving: Critical thinking and strong analytical skills; able to proactively anticipate needs and exercise sound judgment.
  • Technology: Advanced knowledge of Microsoft Office 365 and virtual collaboration tools.
  • Time Management: Ability to balance multiple priorities and projects in a fast-paced environment, meet deadlines, and follow through on commitments.
  • Experience: 7+ years of progressive administrative experience or Starbucks store manager experience.
  • Calendar Management: 7+ years of experience managing calendars and email using MS Outlook.
  • Project/Event Management: 7+ years of experience in project or event management.
  • Fast-paced Environment: 7+ years of experience working in fast-paced environments.
  • Travel Arrangements: 7+ years of experience in domestic and international travel arrangements.

Benefits and Perks

As a Starbucks partner, you and your family will have access to comprehensive benefits, including medical, dental, vision, life insurance, and other voluntary plans. Partners are eligible for short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time, eight paid holidays, and two personal days per year. Starbucks also offers participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks provides 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. For more detailed information, please visit starbucksbenefits.com.

Key skills/competency

  • Executive Support
  • Travel Management
  • Calendar Management
  • Event Planning
  • Microsoft Office 365
  • Outlook
  • Communication
  • Problem Solving
  • Organization
  • Collaboration

Tags:

Administrative Assistant
Executive Support
Travel Management
Calendar Management
Event Planning
Onboarding
Communication
Problem Solving
Organization
Collaboration
Customer Service
Microsoft Office 365
MS Outlook
Virtual Tools
Project Management Software
Video Conferencing
CRM Software
Expense Reporting Tools
Booking Systems
Cloud Storage

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How to Get Hired at Starbucks

  • Research Starbucks' culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align with their 'partner' philosophy.
  • Tailor your resume: Customize your resume to highlight extensive experience in executive administrative support, advanced Microsoft Office 365 proficiency, and proven success in complex travel and calendar management for Starbucks.
  • Showcase problem-solving skills: Prepare specific examples demonstrating your proactive approach to anticipating needs, resolving logistical challenges, and making sound judgments in a fast-paced administrative environment.
  • Emphasize customer service and collaboration: During interviews, articulate instances where you've provided exceptional service to internal and external stakeholders and fostered positive, collaborative relationships within a team.
  • Understand Starbucks' leadership principles: Familiarize yourself with Starbucks' leadership characteristics and be ready to discuss how your experience and approach embody these principles in an administrative support capacity.

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