senior administrative assistant, Southeast Region
Starbucks · Atlanta, GA
- Hybrid
- Full-time
- $75,000 / year
- Atlanta, GA
Job highlights
- Support executive leaders with high efficiency.
- Manage domestic and international travel logistics.
- Organize and facilitate meetings and events.
- Provide onboarding support for new hires.
- Requires 7+ years of administrative experience.
About the role
About the Role
Starbucks is seeking a Senior Administrative Assistant to support executive-level leaders in the Southeast Region. This role is crucial for ensuring leaders and their teams are supported to do their best work by leveraging strong communication, problem-solving, and decision-making skills.
What You'll Do
- Provide high customer service, interpersonal savvy, and efficiency to support executive-level leaders.
- Offer leadership influence and support to leaders, partners, and the peer admin support team to improve productivity, communication, and morale.
- Schedule executive domestic and international travel, ensuring compliance with policies and proactively addressing all logistical aspects such as currency, weather, culture, and locale to maximize executive time.
- Collaborate with the PRO admin community to organize, host, and facilitate team and cross-functional meetings, conferences, and department activities.
- Support departmental hiring managers with resources for new partner onboarding.
What We're Looking For
- Adaptability: Execute with flexibility in a constantly changing environment.
- Collaboration: Demonstrate confidence, composure, and professionalism; build trust with internal and external customers.
- Communication: Communicate clearly and concisely, both verbally and in writing.
- Customer Service: Maintain a positive, can-do attitude, take on additional responsibilities, and deliver high-quality service.
- Organization: Possess excellent organizational skills, integrity, and discretion in handling confidential information with superior attention to detail.
- Problem Solving: Utilize critical thinking and strong analytical skills to proactively anticipate needs and exercise sound judgment.
- Technology: Advanced knowledge of Microsoft Office 365 and virtual tools.
- Time Management: Balance multiple priorities and projects in a fast-paced environment, meet deadlines, and follow through on commitments.
- Minimum 7+ years of progressive administrative experience or Starbucks store manager experience.
- Minimum 7+ years of experience managing calendars and email on MS Outlook.
- Minimum 7+ years of experience in project or event management.
- Experience working in a fast-paced environment for at least 7+ years.
- Minimum 7+ years of experience with domestic and international travel arrangements.
Benefits and Perks
As a Starbucks partner, you and your family will have access to comprehensive benefits including medical, dental, vision insurance, life insurance, and voluntary insurance benefits. We also offer short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation, sick time, eight paid holidays, and two personal days. Starbucks provides a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, eligible partners can receive 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and other educational opportunities. Backup care and DACA reimbursement are also available.
Equal Opportunity Employer
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities.
Key skills/competency
- Senior Administrative Assistant
- Executive Support
- Calendar Management
- Travel Arrangements
- Microsoft Office 365
- Communication Skills
- Problem Solving
- Organization Skills
- Time Management
- Customer Service
Skills & topics
- Senior Administrative Assistant
- Executive Assistant
- Administrative Support
- Office Management
- Calendar Management
- Travel Coordination
- Microsoft Office 365
- Starbucks
- Southeast Region
- Administrative Experience
How to get hired
- Tailor your resume: Highlight your 7+ years of administrative, calendar management, and travel arrangement experience, specifically mentioning fast-paced environments and advanced Microsoft Office 365 skills.
- Showcase adaptability and problem-solving: Emphasize your ability to handle changing environments and proactively anticipate executive needs in your resume and cover letter.
- Demonstrate collaboration and communication: Prepare to discuss how you build trust, communicate clearly, and support team morale during interviews.
- Prepare for behavioral questions: Be ready to share specific examples of your organizational skills, integrity, and discretion with confidential information.
- Understand Starbucks culture: Research Starbucks' commitment to partners and their 'different kind of company' philosophy to align your responses with their values.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Senior Administrative Assistant at Starbucks?
- The Senior Administrative Assistant role at Starbucks focuses on supporting executive-level leaders. Key responsibilities include managing complex calendars, coordinating domestic and international travel, organizing meetings and events, and assisting with new partner onboarding. You will leverage strong communication, organization, and problem-solving skills to ensure efficient operations for your leaders and their teams.
- What specific experience is required for the Senior Administrative Assistant position at Starbucks?
- Starbucks requires a minimum of 7+ years of progressive administrative experience or Starbucks store manager experience. This experience should include managing calendars and email on MS Outlook, project or event management, working in a fast-paced environment, and arranging domestic and international travel.
- What technology skills are essential for this role?
- Advanced knowledge of Microsoft Office 365 and virtual collaboration tools is essential for the Senior Administrative Assistant role at Starbucks. This includes proficiency in applications like Outlook for calendar and email management.
- How does Starbucks support its partners?
- Starbucks offers a comprehensive benefits package for partners and their families, including medical, dental, and vision insurance, life insurance, disability, paid parental leave, and generous paid time off. They also provide a 401(k) with employer match, discounted stock programs, and unique educational benefits like 100% upfront tuition coverage for a bachelor's degree through the Starbucks College Achievement Plan.
- What kind of work environment can I expect as a Senior Administrative Assistant at Starbucks?
- You can expect a dynamic, fast-paced environment at Starbucks. The role requires adaptability to constantly changing situations and a collaborative approach. Starbucks emphasizes developing leaders who are guided by service to others and foster a sense of connection.
- How does Starbucks approach diversity and inclusion in hiring?
- Starbucks Coffee Company is an equal opportunity employer committed to diversity and inclusion. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. They also consider qualified applicants with criminal histories in a manner consistent with legal ordinances and are committed to offering reasonable accommodations for individuals with disabilities.