Manager, Digital Print Operations @ Staples Canada
placeHybrid
attach_money CA$100,000
businessHybrid
scheduleFull Time
Posted 24 hours ago
Your Application Journey
Interview
Email Hiring Manager
****** @staples.ca
Recommended after applying
Job Details
Overview
As the Manager, Digital Print Operations, you will lead the technical and design support backbone of Staples Canada's B2B print business. You are accountable for service delivery, execution, and continuous evolution of custom web-to-print storefronts and design coordination efforts supporting B2B and print membership programs.
Key Responsibilities
- Lead setup, configuration, and management of digital storefronts.
- Oversee print production and design execution.
- Coordinate internal and external design and application resources.
- Collaborate cross-functionally with IT, Operations, Sales, and vendors.
- Develop strategic roadmaps and evaluate insourcing vs outsourcing.
- Manage SLAs, intake pipelines, and customer-facing execution.
Qualifications
- Post-secondary diploma or degree in Graphic Design, Web Development, Digital Media, or related discipline.
- Certifications in project management, UX/UI or Adobe tools are an asset.
- Hands-on experience with digital production workflows and variable data platforms.
- Technical fluency with FusionPro, Adobe Creative Suite, XMPie, AS400, and Salesforce.
- 3-5+ years of experience in digital production, print program management, or enterprise e-commerce.
- Minimum 2 years of leadership experience in cross-functional teams.
Benefits
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more…
Key skills/competency
- Digital storefront
- Print production
- Design coordination
- Technical proficiency
- Project management
- FusionPro
- Adobe Creative Suite
- XMPie
- AS400
- Salesforce
How to Get Hired at Staples Canada
🎯 Tips for Getting Hired
- Customize your resume: Highlight digital print and technical leadership experience.
- Tailor your cover letter: Emphasize cross-functional collaboration skills.
- Research Staples Canada: Understand their B2B print business and culture.
- Prepare for technical questions: Brush up on Adobe Creative Suite, FusionPro, and Salesforce.
📝 Interview Preparation Advice
Technical Preparation
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Review Adobe Creative Suite basics
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Practice FusionPro tool usage
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Understand XMPie workflow integration
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Familiarize with Salesforce setups
Behavioral Questions
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Describe team leadership scenarios
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Explain conflict resolution examples
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Discuss stakeholder communication experiences
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Share strategic planning examples
Frequently Asked Questions
What experience does Staples Canada look for in a Manager, Digital Print Operations?
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What are the main responsibilities of the Manager, Digital Print Operations at Staples Canada?
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How does Staples Canada support employee development in this role?
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