Team Leader, Technical Support

@ Stanley Black & Decker, Inc.

Overview

Make Your Mark. Shape Your Future. Join Stanley Black & Decker, Inc., a global leader with 54,000+ professionals in 60 countries. As a Team Leader, Technical Support, you will work in East Longmeadow, MA to maintain, troubleshoot, and repair production and facility equipment while mentoring your team and ensuring excellence in every task.

What You’ll Do

• Perform electrical and mechanical installation, troubleshooting, repair and preventive maintenance.
• Coordinate with the Maintenance Planner and Flow Line Manager to allocate resources.
• Train and mentor team members while developing technical competencies.
• Work with advanced trades mathematics, CNC equipment, measuring instruments, and software including PLC programming and VFD setup.
• Diagnose complex issues, perform emergency repairs, and conduct regular preventive maintenance.

Who You Are

You are quality-driven, eager to learn and grow, and have completed an accredited apprenticeship or a 2-year technical college education in electronics. You possess hands-on experience with both analog and digital systems and are trained in electrical safe work practices, specifically NFPA 70E.

What You’ll Receive

You will enjoy a competitive salary, comprehensive benefits including medical, dental, life, vision, wellness programs, disability, 401(k), Employee Stock Purchase Plan, tuition reimbursement, and more. Additionally, you will have access to career growth opportunities, learning resources, and a diverse, inclusive work culture.

Key skills/competency

• Maintenance
• Troubleshooting
• Electrical
• Mechanical
• CNC
• Sensors
• PLC
• VFD
• Preventive
• Mentoring