Team Leader, Technical Support
@ Stanley Black & Decker, Inc.

East Longmeadow, MA
$110,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXXXXX****** @sbdinc.com
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Job Details

About Stanley Black & Decker

Make Your Mark. Shape Your Future. Join our team of 54,000+ professionals in 60 countries working on iconic brands like DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, IRWIN, and LENOX.

What You’ll Do

As a Team Leader, Technical Support at Stanley Black & Decker, based in East Longmeadow, MA, you will perform a full range of electrical and mechanical duties. Your tasks include installation, troubleshooting, repair, and maintenance of production and facility equipment using safety and predictive maintenance systems.

  • Coordinate with maintenance planners and flow line managers.
  • Train and mentor team members in technical competencies.
  • Utilize advanced trades mathematics, technical drawings, and precision instruments.
  • Operate CNC equipment and diagnostic tools like DMMs, oscilloscopes, and data loggers.
  • Conduct repair and preventive maintenance for production equipment and plant facilities.

Qualifications

Applicants should have an accredited apprenticeship or equivalent 2-year technical college education in electronics (both analog and digital) and training in electrical safe work practices with emphasis on NFPA 70E.

Benefits & Perks

  • Competitive salary and comprehensive benefits plan.
  • Medical, dental, vision, life, and wellness programs.
  • 401(k), Employee Stock Purchase Plan, and paid time off.
  • Tuition reimbursement and discounts on Stanley Black & Decker tools.
  • Opportunities for growth in a vibrant, diverse global company.

Key skills/competency

  • Technical Support
  • Maintenance
  • Troubleshooting
  • Electrical
  • Mechanical
  • Preventive Maintenance
  • Mentoring
  • CNC
  • Instrumentation
  • Problem Solving
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How to Get Hired at Stanley Black & Decker, Inc.

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant technical and leadership skills.
  • Research Stanley Black & Decker: Review company culture and news.
  • Practice hands-on technical tests: Prepare for troubleshooting scenarios.
  • Prepare for behavioral interviews: Demonstrate mentorship and teamwork.

📝 Interview Preparation Advice

Technical Preparation

Review CNC operation basics.
Practice troubleshooting electrical systems.
Study technical manuals and schematics.
Familiarize with diagnostic instruments.

Behavioral Questions

Describe a time you led a team.
Explain handling production emergencies.
Discuss mentoring and training approaches.
Detail conflict resolution on the job.

Frequently Asked Questions