Operations Analyst

Position Overview

Our client is seeking an Operations Analyst to join a collaborative, close-knit team responsible for maintaining accurate dealership and lender relationships This role plays a key part in ensuring dealership information is accurately matched between our client and lender-provided files while identifying, investigating, and resolving data discrepancies.

This is an excellent opportunity for someone who enjoys working with data, is highly detail-oriented, learns new systems quickly, and thrives in a team-focused environment. While previous experience with similar responsibilities is beneficial, the processes can be taught to the right individual.

Responsibilities

• Match dealership records within our client to lender-provided files using internal tools and Microsoft Excel.
• Review, validate, and maintain dealership and lender relationship data for accuracy and completeness.
• Investigate and resolve data discrepancies and operational issues.
• Communicate errors and necessary corrections with finance source partners.
• Maintain accurate documentation and ensure timely completion of daily operational tasks.
• Manage multiple priorities while meeting established deadlines.
• Collaborate with team members to improve operational processes and data quality.
• Utilize Microsoft Excel and internal systems to support daily data management activities.

Qualifications

Required

• 1–2 years of experience in an operations, administrative, data entry, banking, financial services, or analytical role.
• Intermediate Microsoft Excel skills, including sorting, filtering, formulas, and data review.
• Proficiency with Microsoft Word, Outlook, and Teams.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Quick learner with strong problem-solving abilities.
• Excellent communication and collaboration skills.

Preferred

• Bachelor's degree.
• Experience with Salesforce.
• Experience working with data validation, record management, or operational processes.

What We're Looking For

Technical skills are important, but we're ultimately looking for someone who is dependable, collaborative, and eager to learn. The ideal candidate is detail-oriented, adaptable, and enjoys solving problems while working as part of a supportive, team-first environment. If you're looking to grow your analytical and operational skills in a role where your contributions make a direct impact, we'd love to hear from you.