Administration Assistant

About The Role: Administration Assistant

The Administration Assistant will work in conjunction with the Manager, Access & Linkage Coordinator, and the Partner Provider team to facilitate day-to-day operations. In collaboration with the Clinicians on the team, you will contribute to the implementation, coordination, and monitoring of service databases, reporting tools, and client registration.

This is a permanent, part-time position, requiring 15.2 hours per week, offering excellent benefits including salary packaging, a friendly and supportive team environment, and the opportunity to work for one of Australia’s leading hospital groups. The classification for this position will be YC89 ($72,269 per annum pro rata).

Position Duties

• Provide administrative support to the PPI around client registration and data entry in appropriate databases.
• Compile and coordinate reports for the HC central coordinating body, DoAM, and the Hospital as required.
• Utilise and contribute to the maintenance of databases associated with the PPI.
• Participate in the quality improvement program operating within the PPI program.
• Ensure that key performance indicators are adhered to.
• Ensure that legislative, statistical, and documentation requirements are adhered to.

Your Contribution

We are seeking a candidate with a strong background in administrative support, possessing the following skills and experiences:

• Knowledge, experience, and ability in the provision of Excel, Access databases, RedCap, and client management systems.
• Well-developed interpersonal and communication skills.
• Proven ability to work with minimal supervision.
• Ability to determine workload priorities and meet deadlines.
• Experience in the maintenance of office systems.
• Experience in working with medical records or the ability to learn within a reasonable timeframe.
• Knowledge, experience, and ability to provide a broad range of administrative and advanced level keyboard support functions, including extensive knowledge of Microsoft Office package.
• Familiarity with online survey programs such as Survey Monkey/Method.
• Current National criminal history check, or willingness to obtain.

What We Offer

St Vincent's Health Australia is committed to the wellbeing and professional development of its staff. We provide:

• A focus on wellbeing initiatives, with regular events and programs.
• Confidential, solutions-focused employee counselling.
• A healthy work/life balance encouraged.
• Ability to join Fitness Passport – Your pass to an extensive choice of fitness facilities.
• Salary Packaging – Increase your take-home pay!
• Discounts always available through our Foundation.
• Regular opportunities for professional development to assist you to reach your career goals.
• A culture of continuous improvement.

About The Department Of Addiction Medicine At St. Vincent's

The Department of Addiction Medicine at St. Vincent's (which includes De Paul House withdrawal unit) is one of Australia’s leading centers for the medical treatment of drug or alcohol addiction. Our work encompasses direct patient treatment, research, education/training, and policy development. Our multidisciplinary team includes doctors, nurses, social workers, and specialist counselors. We offer both acute withdrawal and long-term management services and foster a strong culture of education, training, and teaching.

Working at St Vincent’s

St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research, and tertiary health service, driven by values of Compassion, Justice, Integrity, and Excellence. SVHM provides a diverse range of adult clinical services across 18 sites throughout Melbourne.

Application Process

Please attach your resume and cover letter to your application. Shortlisting will commence immediately, and we encourage prompt application as the advertisement may close early. We encourage applications from people of all backgrounds and abilities, reflecting our commitment to inclusion and diversity.

Key skills/competency

• Administrative Support
• Data Entry
• Report Generation
• Database Management
• Quality Improvement
• Microsoft Office Suite
• Client Management Systems
• Communication Skills
• Workload Prioritization
• Medical Records