Administration Officer

@ St John of God Health Care

About the Administration Officer Role

Your role at St John of God Richmond is to provide administrative support across various departments including Reception, Medical Centre, and the Counselling & Therapy Centre.

Responsibilities

Key responsibilities include:

• Deliver exceptional customer service to all internal and external customers.
• Manage clerical and reception functions including answering phone calls, scheduling appointments, and taking messages.
• Follow up with proposed clients and track patient waitlists.
• Compile and maintain medical records ensuring confidentiality and statutory compliance.
• Process referral acknowledgements and communicate outcomes to VMOs.

Requirements

The successful applicant will demonstrate:

• Experience in providing administrative support to diverse teams.
• Strong written and verbal communication skills.
• Excellent organisational skills with an ability to manage competing demands.
• Sound computer literacy, especially with Microsoft Office suite and other software programs.

What We Offer

This casual position offers a salary of $43.56 to $44.48 per hour (inclusive of casual loading) plus 12% Superannuation. Additional benefits include salary packaging options, flexible work arrangements, additional purchased leave and well-being programs, an employee discount on hospital services, and private health insurance.

Additional Information

At St John of God Health Care, patient care is our core mission. Our inclusive culture and commitment to diversity create a safe and nurturing environment. All caregivers are required to be vaccinated for Influenza to meet role requirements. For enquiries, please contact Karen Percy, Administration Officer on (02) 4570 6131.

Key skills/competency

Customer service, Microsoft Office, Administration, Communication, Organisational, Records management, Reception, Clerical, Patient care, Confidentiality