Site Reliability Engineer
SS&C Technologies · Texas, United States
- Hybrid
- Full-time
- $120,000 / year
- Texas, United States
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Job highlights
- Lead SRE efforts for resilient infrastructure.
- Build and operate cloud-native platforms.
- Enhance application availability and observability.
- Automate problem detection and resolution.
- Foster a culture of learning and ownership.
About the role
Site Reliability Engineer (SRE)
SS&C Technologies is a global leader in financial services and healthcare technology, dedicated to providing robust infrastructure platforms and services. We empower business units to innovate, modernize applications, and manage technical debt by embedding reliability, automation, and compliance into our development processes. This role is crucial for fostering collaboration between product, engineering, and operations teams.
About SS&C Technologies
SS&C Technologies is a prominent global investment and financial services software provider for the economic and healthcare industries. Recognized on the Fortune 1000 list for revenue, SS&C is headquartered in Windsor, Connecticut, with over 28,000 employees across more than 100 offices in 35 countries. Our expertise, scale, and technology are relied upon by approximately 18,000 financial services and healthcare organizations worldwide.
About the Role
The Site Reliability Engineer (SRE) will lead technology teams in delivering scalable, resilient, and secure infrastructure platforms and services. This position is key to enabling SS&C’s global business units to innovate confidently, accelerate application modernization, and effectively manage technical debt. You will play a vital role in building trust and improving collaboration between our product, engineering, and operations teams, ensuring reliability, automation, and compliance are integrated into every product we develop and host.
This role reports into the Global Technology Infrastructure SRE team.
What You Will Get To Do
- Collaborate with Technology Infrastructure teams to build and operate reusable, cloud-native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations.
- Work with business units and technical teams to enhance application availability, observability, and reliability as business applications are migrated to the Private Cloud.
- Improve platform reliability through automatic problem detection, self-healing systems, and well-architected notification and escalation protocols.
- Utilize SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement.
- Eliminate toil using intelligent automation and agentic workflows.
- Conduct blameless retrospectives and share learnings across the organization.
- Foster a culture of ownership, positive thinking, and continuous learning, grounded in practicality, experimentation, and engineering excellence.
- Integrate DevSecOps, zero-trust principles, and policy-as-code into every pipeline.
- Produce and promote Architecture Decision Records (ADRs) and Cloud Well-Architected Frameworks for business unit adoption to improve technology standardization.
- Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols.
What You Will Bring
- 5+ years of professional experience in an SRE role, with 3+ years in financial services or other regulated industries preferred.
- Minimum Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven expertise in architecting, designing, and operating private cloud environments (e.g., VMware, OpenStack, OpenShift Virtualization) and Kubernetes clusters at various scales.
- Hands-on experience building, deploying, and operating infrastructure as code platforms, CI/CD pipelines, and observability platforms (e.g., Prometheus, Splunk).
- Strong understanding of modern systems reliability standards and practices, including establishing KPIs, monitoring SLAs and SLOs, and deriving actionable insights.
- Familiarity with financial services regulatory frameworks and their impact on infrastructure.
- Familiarity with structured naming conventions and asset management for global infrastructure.
- Experience with financial-grade network segmentation, micro-segmentation, and zero-trust architecture.
- Certifications such as TOGAF, AWS Certified Solutions Architect, VMware VCP, or Red Hat Certified Architect are a plus.
- Familiarity with ISO 27001, NIST 800-53, and other security frameworks is a plus.
Our Expectations
- Outstanding organization, project management skills, and attention to detail with proven decision-making and problem-solving abilities.
- Tenacious problem solver and continuous learner, capable of making routine decisions, solving complex problems, and adapting to new technologies in a fast-paced environment.
- Powerful verbal and written communication skills, with the ability to articulate concepts, overcome barriers, engage others, and work effectively under pressure.
- Ability to quickly establish credibility with diverse technical stakeholders, including executives, clients, and product, engineering, systems, and cybersecurity teams.
- Discretion and appropriate handling of confidential information.
- Adherence to compliance and regulatory requirements.
- Commitment to high professional and ethical standards in a diverse workplace.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays, as needed.
- Occasional travel (< 25%) to domestic and international locations.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans.
- Your Future: 401k Matching Program, Professional Development Reimbursement.
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays.
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave.
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees.
- Training: Hands-On, Team-Customized, including SS&C University.
- Extra Perks: Discounts on fitness clubs, travel and more.
How to Apply
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunities.
Applications will be accepted on an ongoing basis until the position is filled.
Key skills/competency
- Site Reliability Engineering
- Cloud-Native Platforms
- Kubernetes
- Infrastructure as Code
- CI/CD Pipelines
- Observability (Prometheus, Splunk)
- SLOs and KPIs
- DevSecOps
- Zero-Trust Architecture
- Financial Services Regulations
Skills & topics
- Site Reliability Engineer
- SRE
- Cloud
- Kubernetes
- DevOps
- Infrastructure
- Automation
- Reliability
- Financial Services
- Technology
How to get hired
- Tailor your resume: Highlight your 5+ years of SRE experience and 3+ years in regulated industries, focusing on cloud-native platforms, Kubernetes, and IaC.
- Showcase technical skills: Emphasize your proficiency with CI/CD, observability tools (Prometheus, Splunk), and DevSecOps principles.
- Demonstrate problem-solving: Provide examples of how you've improved system reliability, automated processes, and managed complex issues.
- Understand the industry: Research financial services regulations and their impact on infrastructure design and operations.
- Prepare for behavioral questions: Be ready to discuss your collaboration, communication, and adaptability in a fast-paced environment.
Technical preparation
Master Kubernetes and private cloud architectures.,Practice Infrastructure as Code (IaC) principles.,Build and deploy CI/CD pipelines.,Set up and monitor observability tools.
Behavioral questions
Describe a complex reliability issue you solved.,How do you foster collaboration with engineering teams?,Share an example of automating a manual process.,How do you handle incidents under pressure?
Frequently asked questions
- What are the primary responsibilities of a Site Reliability Engineer at SS&C Technologies?
- As a Site Reliability Engineer at SS&C Technologies, you will be responsible for leading technology teams to deliver scalable, resilient, and secure infrastructure platforms. This includes building and operating cloud-native services, enhancing application availability, implementing automation for problem detection and resolution, and integrating DevSecOps principles. You'll also focus on improving collaboration between product, engineering, and operations teams.
- What technical skills and experience are most valued for this SRE role at SS&C?
- SS&C Technologies values candidates with 5+ years of SRE experience, including 3+ years in regulated industries like financial services. Key technical skills include expertise in private cloud environments (VMware, OpenStack, OpenShift Virtualization), Kubernetes, infrastructure as code, CI/CD pipelines, and observability platforms like Prometheus and Splunk. A strong understanding of reliability standards, KPIs, SLOs, and financial-grade network security is also important.
- Is this a remote position, and what are the location requirements for the Site Reliability Engineer role?
- Yes, this Site Reliability Engineer position is remote. The specified remote locations are Florida, Texas, Georgia, North Carolina, Arizona, and Tennessee. This allows for flexibility while ensuring alignment with operational needs.
- What are SS&C Technologies' expectations for candidates regarding problem-solving and adaptability?
- SS&C Technologies expects Site Reliability Engineers to be tenacious problem solvers and continuous learners. You should be able to make routine decisions, tackle complex issues, and adapt quickly to new technologies in a dynamic environment. Strong organizational and project management skills, along with effective decision-making, are crucial.
- How does SS&C Technologies support employee growth and work-life balance for its Site Reliability Engineers?
- SS&C Technologies offers a comprehensive benefits package that includes a 401k matching program, professional development reimbursement, flexible personal/vacation time off, sick leave, and paid holidays. They also provide medical, dental, and vision coverage, an employee assistance program, and parental leave, supporting both professional growth and work-life balance.
- What is the typical career path for a Site Reliability Engineer at SS&C Technologies?
- While a specific career path isn't detailed, as a Site Reliability Engineer at SS&C, you'll be instrumental in shaping the company's core infrastructure. Opportunities likely exist for advancing within the Global Technology Infrastructure SRE team, potentially moving into lead SRE roles, specializing in specific cloud technologies, or transitioning into infrastructure architecture or management positions within the organization.
- How does SS&C Technologies integrate security into its infrastructure and the SRE role?
- Security is a core component of the SRE role at SS&C Technologies. You'll be expected to integrate DevSecOps principles, zero-trust architecture, and policy-as-code into pipelines. Experience with financial-grade network segmentation and familiarity with security frameworks like ISO 27001 and NIST 800-53 are beneficial for ensuring a secure infrastructure.