Sr. Network Operations Reliability Engineer
SS&C Technologies · North Carolina, United States
- Hybrid
- Full-time
- $120,000 / year
- North Carolina, United States
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Job highlights
- Join SS&C as Senior Network Engineer.
- 100% Remote role supporting global operations.
- Utilize modern platforms and evolving technologies.
- Develop automation for network monitoring and support.
- Troubleshoot complex enterprise network environments.
About the role
About The Role
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make An Impact
- Working network engineer experience and knowledge of network components and vendors such as Arista, Aruba and Cisco switches, Juniper and Cisco routers, Palo Alto and Cisco firewalls, Aruba and Arista wireless, Aruba Clearpass authentication, Arista Cloud Vision (CVP), f5 load balancers, Bluecat and Micetro DNS, and the like
- Working knowledge of routing protocols, routing/switching technologies, enterprise DNS, firewalls, VPN, load balancing, Internet proxies, wireless, and authentication
- Software-Defined Network (SDN) deployment and support knowledge (Versa SDWAN, Redhat Openshift, VMware, and NSX experience preferred)
- Ability to troubleshoot large scale data center enterprise network environments and resolve problems
- Ability to develop software and tools to proactively monitor global network, capacity planning and load testing, and respond to network events
- Ability to develop network automation software and tools to proactively enhance operational support of the network
- Ability to communicate and collaborate closely with multiple development and operations teams to build reliable system designs
- Understanding of Network Monitoring and Observability and taking appropriate actions on Fault and Performance, Packet Analysis, Logging, Configuration Management and Automation
- Must understand, configure, and have knowledge of modern network automation scripting including Python, Ansible, etc.
Required Experience
- Support 24x7x365 global network data center operations
- Participate in the on-call rotation schedule for after-hours and weekend support
- Ability to understand and work in a complex network with moderate supervision in a global team environment
- Excellent customer service and English communications skills (written and oral)
- Fluency in ticketing systems (eg., ServiceNow) and ITIL processes and procedures
- Assist in the Change Management process as necessary, including participating in maintenance activities during off hours including weekends
Key skills/competency
- Network Engineering
- Network Operations
- Reliability Engineering
- Arista
- Cisco
- Juniper
- Palo Alto
- Python
- Ansible
- SDN
Skills & topics
- Network Operations
- Reliability Engineering
- Network Engineer
- Arista
- Cisco
- Juniper
- Palo Alto
- Python
- Ansible
- SDN
- Network Automation
- Data Center Operations
- Remote
- ITIL
- ServiceNow
How to get hired
- Customize your resume: Highlight relevant network engineering, reliability, and automation skills. Use keywords from the job description like Python, Ansible, SDN, and specific vendor names.
- Tailor your application: Clearly articulate your experience with 24x7 global data center operations, troubleshooting complex networks, and developing automation tools in your cover letter.
- Prepare for technical questions: Brush up on routing protocols, switching technologies, firewalls, load balancing, SDN concepts, and network automation scripting (Python, Ansible). Be ready to discuss troubleshooting scenarios.
- Showcase collaboration skills: Emphasize your ability to communicate and collaborate with development and operations teams to build reliable system designs.
- Understand ITIL: Familiarize yourself with ITIL processes and procedures, as fluency in ticketing systems like ServiceNow is required.
Technical preparation
Master routing, switching, DNS, firewalls, VPN.,Gain proficiency in Python and Ansible scripting.,Study SDN technologies like Versa SDWAN.,Prepare for data center troubleshooting scenarios.
Behavioral questions
Describe a complex network issue you resolved.,How do you collaborate with development teams?,Tell us about your experience with automation.,How do you handle on-call responsibilities?
Frequently asked questions
- What are the key technologies and vendors mentioned for the Senior Network Operations Reliability Engineer role at SS&C?
- The role at SS&C Technologies requires experience with a range of network components and vendors, including Arista, Aruba, and Cisco switches and routers, Palo Alto and Cisco firewalls, Aruba and Arista wireless, Aruba Clearpass, Arista Cloud Vision (CVP), F5 load balancers, and Bluecat and Micetro DNS. Knowledge of routing protocols, enterprise DNS, VPN, load balancing, Internet proxies, and authentication is also essential.
- Is this Senior Network Operations Reliability Engineer position remote or on-site at SS&C Technologies?
- This Senior Network Operations Reliability Engineer position at SS&C Technologies is 100% remote, offering flexibility for candidates regardless of their location.
- What level of experience is required for the Sr. Network Operations Reliability Engineer role at SS&C?
- The job title 'Sr.' indicates a senior-level position. Candidates should have significant working network engineer experience, specifically in supporting 24x7x365 global network data center operations and demonstrating the ability to troubleshoot large-scale enterprise network environments.
- Does SS&C Technologies offer opportunities for professional development for their Senior Network Operations Reliability Engineers?
- Yes, SS&C Technologies offers a comprehensive total rewards package that includes professional development reimbursement opportunities, supporting the growth and future of their employees.
- What are the core responsibilities of a Senior Network Operations Reliability Engineer at SS&C Technologies?
- The core responsibilities include supporting global network data center operations, troubleshooting complex network environments, developing network automation software and tools, proactively monitoring the network, and collaborating with development and operations teams to ensure reliable system designs.
- What programming languages or scripting tools are important for the Sr. Network Operations Reliability Engineer at SS&C?
- Knowledge of modern network automation scripting, specifically Python and Ansible, is a must for this role at SS&C Technologies. Candidates should be able to understand, configure, and utilize these tools for network automation.
- What is SS&C Technologies' stance on unsolicited resumes from recruitment agencies?