Business Analyst Remediation
@ SS&C Technologies

Melbourne, Victoria, Australia
$120,000
On Site
Posted 24 days ago

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Job Details

About SS&C Technologies

SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut with over 27,000 employees in 35 countries. It supports over 20,000 financial services and healthcare organizations globally.

Job Overview

The Business Analyst Remediation role contributes to the successful remediation of incidents across the Workplace Super business value chain. The candidate will execute business analysis activities using defined methodologies and frameworks. The role involves working alongside Project Managers, Senior Business Analysts, Product Owners, Remediation Incident Managers, and various stakeholders to understand incidents and plan their rectification.

What You Will Get to Do

  • Collaborate with teams to understand what went wrong.
  • Collate requirements to identify and remediate impacted clients.
  • Engage with data asset owners to procure source data.
  • Manipulate and analyze complex data from multiple sources.
  • Provide data insights and recommendations to drive decisions.
  • Ensure quality and auditability through testing and documentation.
  • Contribute to tool and technique development to optimize processes.

What You Will Bring

  • 3+ years’ experience as a Business Analyst (remediation preferred).
  • Practical understanding of the end-to-end event remediation lifecycle.
  • Intermediate knowledge of super registry systems and processes.
  • Ability to extract, manipulate, and analyze complex data.
  • Excellent communication skills for diverse stakeholders.
  • Knowledge of corporate/retail super, pensions, and group insurance.
  • Business analysis certification (e.g. IIBA or PMI, PMBOK) is desirable.
  • RG146 (Superannuation) compliance is a plus.

Why You Will Love It Here

  • Hybrid Work Model providing flexibility.
  • Income Protection Insurance & Salary Continuance.
  • Generous Bereavement & Compassionate leave.
  • Private Health Insurance discount and parental leave benefits.
  • Extra perks including fitness, travel discounts and more.

Location

This role can be based in Parramatta, Sydney, Melbourne, Wollongong, or Hobart, Australia.

Key Skills/Competency

  • Business Analysis
  • Remediation
  • Data Analysis
  • Stakeholder Engagement
  • Incident Management
  • Process Documentation
  • Microsoft Office
  • Superannuation
  • Requirement Gathering
  • Testing & QA
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How to Get Hired at SS&C Technologies

🎯 Tips for Getting Hired

  • Research SS&C Technologies: Understand their services, culture, and projects.
  • Customize your resume: Highlight relevant remediation analysis experience.
  • Showcase your skills: Emphasize data analysis and stakeholder communication.
  • Prepare for interviews: Review event remediation lifecycle case studies.

📝 Interview Preparation Advice

Technical Preparation

Review event remediation methodologies.
Practice data extraction and analysis skills.
Familiarize with super registry systems.
Brush up on Microsoft Office advanced functions.

Behavioral Questions

Describe a past remediation challenge.
Explain teamwork in incident resolution.
Detail handling conflicting stakeholder opinions.
Share experience adapting to process changes.

Frequently Asked Questions