Job Overview
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Job Description
Senior Technical Program Manager at Squarespace
The Squarespace Technical Program Management (TPM) team is looking for a Senior Technical Program Manager to support our mission of helping teams to deliver top company priorities with efficiency and predictability. In this role, you will work with the Revenue Systems group, collaborating closely across Product Management, Engineering, and Finance teams. Your responsibilities will include ensuring clear project/program planning, transparent progress tracking, risk mitigation, team process improvement, and efficient delivery.
This is a NYC-based role working from our office 2 days per week. You will report to the Senior Manager of Technical Program Management.
Key Responsibilities
- Creating clear & helpful plans throughout product discovery and delivery (scope, milestones, tasks, roles and responsibilities, risk mitigation, etc.)
- Breaking down silos and bridging communication gaps across teams (Product, Engineering, Finance, etc.)
- Driving discovery momentum from ideation to defined scope and requirements
- Tracking project status and reporting updates to project stakeholders
Who We’re Looking For
- 4+ years of experience in a technical program manager (or similar) position, working through all phases of the product and software development lifecycle, influencing without direct authority and with stakeholders at all levels of the organization.
- Experience working collaboratively across organizations, influencing without direct authority.
- Experience effectively managing change, pushing through friction and setbacks, and displaying leadership when juggling at-times conflicting business needs.
- Experience working with/managing engineering-driven projects with stakeholders across Product and Engineering.
- Experience facilitating team level process improvement, as well as the creation and maintenance of roadmaps and project dashboards, coordinating across multiple teams and focused on best practices.
- Strong working knowledge of Jira.
- Scrum Master certification a plus.
Benefits & Perks
- A choice between medical plans with an option for 100% covered premiums
- Fertility and adoption benefits
- Access to supplemental insurance plans for additional coverage
- Headspace mindfulness app subscription
- Global Employee Assistance Program
- Retirement benefits with employer match
- Flexible paid time off
- 12 weeks paid parental leave and family care leave
- Pretax commuter benefit
- Education reimbursement
- Employee donation match to community organizations
- 7 Global Employee Resource Groups (ERGs)
- Dog-friendly workplace
- Free lunch and snacks
- Private rooftop
- Hack week twice per year
Compensation
The cash compensation range for this position is $110,000 - $160,000 USD. The base salary will vary based on job-related criteria including relevant skills, experience, and location. In addition to cash compensation, Squarespace employees are eligible for stock options. Sales positions may also offer a competitive On Target Earnings (OTE) incentive structure.
About Squarespace
Squarespace is a design-driven platform empowering entrepreneurs to build brands and businesses online. We provide millions of customers in over 200 countries and territories with tools for websites, domains, ecommerce, marketing, scheduling (Acuity), and social media management (Bio Sites and Unfold). Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal.
Key Skills/Competency
- Program Management
- Project Planning
- Product Development Lifecycle
- Risk Mitigation
- Cross-functional Collaboration
- Stakeholder Management
- Process Improvement
- Jira
- Change Management
- Efficient Delivery
How to Get Hired at Squarespace
- Research Squarespace's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume and cover letter to highlight experience in technical program management, product development lifecycle, and cross-functional collaboration, aligning with Squarespace's priorities.
- Showcase impact with data: Prepare to articulate how you've driven efficiency, predictability, and successful delivery in previous technical programs, using quantifiable results in your Squarespace application.
- Demonstrate collaboration and influence: During interviews, provide specific examples of influencing without direct authority and effectively managing change across product, engineering, and finance teams.
- Highlight process improvement skills: Be ready to discuss your experience with team-level process improvement, roadmap creation, project dashboards, and strong Jira knowledge, demonstrating value for the Senior Technical Program Manager role.
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