Senior User Researcher Experience
@ Spotify

London, England, United Kingdom
$150,000
On Site
Full Time
Posted 4 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXXX******* @spotify.com
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Job Details

Overview

Spotify is seeking a Senior User Researcher Experience to explore and deliver the future of Spotify’s experience in third-party AI agents and ecosystems. This role offers a unique opportunity to shape how music, podcasts, and audiobooks are discovered and enjoyed globally in an AI-driven paradigm.

What You'll Do

  • Drive human-centered insight in Partner AI research.
  • Define and conduct research on AI assistants, multimodal devices, and partner ecosystems.
  • Deliver evidence-based insights to shape product strategy and roadmap.
  • Investigate emerging behaviours around voice-first and multimodal interactions.
  • Collaborate cross-functionally with Product, Design, Data Science, and Engineering teams.
  • Represent research in high-level discussions with executives and partners.
  • Synthesise internal and external insights to create cohesive user experiences.
  • Mentor peers and advance research capabilities within the team.

Who You Are

You are an expert researcher with deep industry experience and academic background in Human-Computer Interaction, Cognitive Psychology, AI Interaction, or Social Science. With strong proficiency in qualitative and quantitative research methods, you are passionate about AI-mediated experiences and have excellent communication skills with senior audiences.

Where You'll Be

This role is based in London or Stockholm with flexible work arrangements, including work-from-home options. Occasional travel and flexible meeting hours are required due to global partnerships.

Key skills/competency

  • User Research
  • AI Literacy
  • Systems Thinking
  • Ethnography
  • Usability Testing
  • Cross-functional Collaboration
  • Storytelling
  • Human-Centered Design
  • Data Synthesis
  • Mentorship
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How to Get Hired at Spotify

🎯 Tips for Getting Hired

  • Research Spotify's culture: Study their mission and global impact.
  • Tailor your resume: Highlight relevant AI and research expertise.
  • Prepare case studies: Showcase qualitative and quantitative research work.
  • Practice storytelling: Demonstrate clear, insightful communication skills.

📝 Interview Preparation Advice

Technical Preparation

Review qualitative research methods and case studies.
Analyze AI interaction design principles and trends.
Familiarize with usability testing tools and techniques.
Study cross-functional collaboration software and platforms.

Behavioral Questions

Describe a time you handled ambiguity.
Explain how you work in cross-functional teams.
Discuss a challenging research project experience.
Share how you mentor junior team members.

Frequently Asked Questions