Markets Strategy & Operations Manager
Spotify · London, England, United Kingdom
- On site
- Full-time
- $120,000 / year
- London, England, United Kingdom
Job highlights
- Drive 2026 strategy for UK, Ireland, Netherlands.
- Lead strategic planning and business analysis.
- Manage regional operating processes and budgets.
- Collaborate across functions for strategic execution.
- Provide insights to leadership for key decisions.
About the role
Markets Strategy & Operations Manager - UK, Ireland, Netherlands
Spotify is seeking a Markets Strategy & Operations (MSO) function for the UK, Ireland, and Netherlands cluster. In this critical function, you will partner closely with the Managing Director UK/IE/NL, the MSO Europe, and the local leadership team to drive the execution of our 2026 strategic objectives.
The Market Strategy & Operations (MSO) function is accountable for steering the annual strategic planning cycle, conducting rigorous business analysis, owning the regional operating processes, and cultivating cross-functional collaboration by establishing robust relationships across the organization.
What You'll Do
- Strategic Execution: Define, lead, and take ownership of critical cross-functional projects aligned with the 2026 local strategy.
- Performance Management: Lead the local business review cadence, including Quarterly Business Reviews (QBRs).
- Market Insight: Systematically monitor and analyze competitor activities to inform strategic decisions and uphold market awareness.
- Operational Oversight: Manage the tracking and reporting of regional budgets and strategic execution initiatives for the 2026 goals.
- Operating Cadence: Establish and drive the local operating rhythm, including setting agendas and facilitating local leadership meetings.
- Advisory & Strategy: Provide the Managing Director and functional leads with comprehensive insights and knowledge necessary to drive key decisions and define regional strategy.
- Stakeholder Representation: Serve as the embedded MSO representative for UK, IE, and NL within the Local Leads Team and the global MSO community.
Who You Are
- A proven, inquisitive, and analytical mindset.
- A highly collaborative, anticipatory, and forward-thinking approach to partnership.
- A pragmatic and results-driven disposition, capable of diving into operational and strategic details.
- Proficiency in English, both written and verbal.
- Comfortable maintaining a consistent presence in our London office.
- Developing a deep, comprehensive understanding of regional operational dynamics within Spotify.
- Sharpening critical analytical, strategic, and interpersonal capabilities.
- Establishing a robust professional network across key markets and central functions (e.g. Growth, Marketing, Performance Marketing, Central Strategy & Operations).
Where You'll Be
This role is based in London. We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
Key skills/competency
- Strategy & Operations
- Business Analysis
- Performance Management
- Market Insight
- Operational Oversight
- Strategic Planning
- Cross-functional Collaboration
- Stakeholder Management
- Project Management
- Analytical Skills
Skills & topics
- Strategy
- Operations
- Manager
- Business Analysis
- Performance Management
- Market Insight
- Strategic Planning
- Cross-functional Collaboration
- Stakeholder Management
- Project Management
- Spotify
- London
- UK
- Ireland
- Netherlands
- Strategy & Operations
- Business Operations
How to get hired
- Tailor your resume: Highlight strategic planning, operations, and analytical skills relevant to Markets Strategy & Operations Manager roles at Spotify.
- Craft a compelling cover letter: Showcase your understanding of Spotify's mission and how your experience drives strategic execution and market insight.
- Prepare for interviews: Be ready to discuss your experience with business analysis, performance management, and cross-functional collaboration.
- Understand Spotify's culture: Research their commitment to innovation, creativity, and inclusivity to align your responses with their values.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Markets Strategy & Operations Manager at Spotify UK, Ireland, Netherlands?
- As a Markets Strategy & Operations Manager at Spotify for the UK, Ireland, and Netherlands, you will lead the annual strategic planning cycle, conduct business analysis, manage regional operating processes, and foster cross-functional collaboration to drive the 2026 strategic objectives. This includes defining and leading strategic projects, managing business reviews, monitoring market insights, overseeing budgets, and providing strategic advisory to leadership.
- What skills are essential for the Markets Strategy & Operations Manager role at Spotify?
- Essential skills for this role include a proven, inquisitive, and analytical mindset, a highly collaborative and forward-thinking approach, and a pragmatic, results-driven disposition. Proficiency in English, strong strategic and interpersonal capabilities, and the ability to develop a deep understanding of regional operational dynamics are also crucial.
- Is this a remote or on-site position at Spotify London?
- This Markets Strategy & Operations Manager role is based in London. While Spotify offers flexibility and the ability to work from home, there will be some in-person meetings, indicating a hybrid work arrangement.
- How does Spotify ensure inclusivity in its hiring process for the Markets Strategy & Operations Manager role?
- Spotify is committed to inclusivity and accessibility. They encourage applications from diverse backgrounds and provide accommodations throughout the recruitment and interview process. If you need any assistance, Spotify encourages you to reach out and they will support you.
- What kind of analysis is expected from the Markets Strategy & Operations Manager at Spotify?
- The Markets Strategy & Operations Manager is expected to conduct rigorous business analysis, systematically monitor and analyze competitor activities, and provide comprehensive insights and knowledge to leadership to drive key decisions and define regional strategy. This involves a deep dive into market dynamics and performance metrics.