Equine Customer Service Representative
@ Sports Warehouse, Inc.

Alpharetta, Georgia, United States
$35,000
On Site
Full Time
Posted 26 days ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXXX XXXXXXXXXXX XXXXXXXXXX****** @sportswarehouse.com
Recommended after applying

Job Details

About the Equine Customer Service Representative

This role is perfect for dedicated individuals with a passion for horses and customer service. You will work at our Alpharetta, GA location, supporting Riding Warehouse customers through phone, live chat, or email.

Key Responsibilities

  • Provide friendly, professional support and problem solve customer issues.
  • Utilize first-hand equine experience in western, endurance, or English disciplines.
  • Maintain clear communications and follow company policies.
  • Collaborate with team members during busy periods.
  • Handle multi-tasking in a fast-paced environment.

Required Skills & Experience

  • Experience in horse care, riding or training.
  • Excellent verbal and written communication abilities.
  • Customer service and problem-solving skills.
  • Ability to work under pressure and multi-task.
  • Previous customer service experience is a plus.

Benefits & Work Environment

Full time employees enjoy medical, dental, vision, paid vacation, life and short-term disability insurance, merchandise discounts, on-site fitness facility access, paid sick time, 401(k) and profit sharing, as well as opportunities for growth and employee appreciation events.

This position requires physical presence at our Alpharetta, GA office with standard office and occasional physical activities.

Key skills/competency

  • Customer Service
  • Equine Experience
  • Communication
  • Problem Solving
  • Teamwork
  • Multi-tasking
  • Adaptability
  • Professionalism
  • Technical Literacy
  • Attention to Detail
Apply without a personalized resume

How to Get Hired at Sports Warehouse, Inc.

🎯 Tips for Getting Hired

  • Tailor your resume: Emphasize equine and customer service experience.
  • Research Sports Warehouse, Inc.: Understand company values and e-commerce focus.
  • Practice clear communication: Prepare examples showcasing your teamwork.
  • Review job requirements: Highlight relevant equine and service skills.

📝 Interview Preparation Advice

Technical Preparation

Review company product systems.
Familiarize with order management software.
Test computer and telephone setups.
Practice multi-tasking with simulated queries.

Behavioral Questions

Describe conflict resolution in customer service.
Explain teamwork in a busy environment.
Share time management experiences under pressure.
Discuss handling difficult customer interactions.

Frequently Asked Questions