RETAIL ASSISTANT STORE MANAGER KNOX CITY
Spendless Shoes · Melbourne, Victoria, Australia
- On site
- Part-time
- A$70,000 / year
- Melbourne, Victoria, Australia
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Job highlights
- Lead a retail store team in customer service.
- Drive sales and achieve store budgets.
- Manage stock, merchandising, and presentation.
- Opportunities for career advancement.
- Receive staff discounts and incentives.
About the role
Retail Assistant Store Manager at Spendless Shoes
Love Shoes, Love Fashion, Love People! Join Australia's most successful footwear retailer for an opportunity with career progression, an incentive scheme, flexible roster, and a generous staff discount.
About Spendless Shoes
For 30 years, Spendless Shoes has been a preferred footwear retailer in Australia, serving millions of happy customers. With over 200 stores, 1,000 team members, and a vast range of styles, we pride ourselves on being ‘The World’s Friendliest Shoe People’.
About The Role
Your primary role is to create a warm, friendly shopping environment and exceed customer service expectations. We aim to 'WOW' every customer, making their visit to Spendless a memorable experience. Our Store Sales Team is the first point of contact with our most important asset – the customer.
What You Will Do
- Live Each Day the Spendless Way.
- Follow our 4C's of Customer Care.
- Achieve sales budgets.
- Maintain company merchandising standards.
- Rotation and Presentation of our product.
- Administration and implementation of company procedures.
- Be a team player, embracing our Spendless values.
Your Attributes
- Previous experience in a retail, hospitality, or customer service role.
- Preferred supervisory experience (not essential).
- Cash handling/ EFTPOS experience.
- Stock handling, replenishment, and merchandising knowledge.
- Ideally, an understanding of sales budgets & KPIs.
- Strong customer service skills.
- Enjoy fast-paced, challenging work.
- Motivation to be successful.
- Outstanding communication skills.
- Confidence and friendliness.
- Passion for fashion footwear.
We Offer
- Further career opportunities across the nation.
- Incentive scheme up to $7000.
- Develop new skills.
- Free shoes on commencement.
- Benefits of 50% staff discount.
- Employee referral program.
How To Apply
Don’t meet every single requirement? Studies show people are less likely to apply unless they meet every qualification. Everyone’s story is different, and we understand you may not necessarily tick all the role requirement boxes. At Spendless, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, have the drive and willingness to succeed, we’d love to hear from you. You may be just the right fit for this role or potentially other roles now and in the future. Simply click on Apply now...
Confidentiality Assured.
Key skills/competency
- Retail Management
- Customer Service
- Sales
- Merchandising
- Team Leadership
- Cash Handling
- Stock Management
- KPI Achievement
- Fashion
- Footwear
Skills & topics
- Retail Assistant Store Manager
- Store Management
- Retail Sales
- Customer Service
- Fashion Retail
- Footwear Sales
- Merchandising
- Team Leadership
- KPI Management
- Cash Handling
How to get hired
- Tailor your resume: Highlight retail, customer service, and any supervisory experience. Emphasize sales achievements and cash handling skills.
- Showcase your passion: In your application and interview, demonstrate your love for fashion footwear and customer engagement.
- Emphasize key attributes: Focus on your strong communication, confidence, and desire for success in a fast-paced environment.
- Express team values: Align your experience with Spendless's 4 C's of Customer Care and their inclusive workplace culture.
- Apply with confidence: Even if you don't meet every single requirement, highlight your drive and willingness to succeed.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Retail Assistant Store Manager role at Spendless Shoes?
- The primary focus is to create a welcoming environment for customers, exceed service expectations, and 'WOW' every customer to make their visit memorable.
- What are the key responsibilities for a Retail Assistant Store Manager at Spendless Shoes?
- Key responsibilities include achieving sales budgets, maintaining merchandising standards, managing product rotation and presentation, handling administration, and embodying the Spendless values.
- What experience is preferred for the Retail Assistant Store Manager position?
- Previous experience in retail, hospitality, or customer service is required. Supervisory experience is preferred but not essential. Cash handling and merchandising knowledge are also important.
- What are the benefits of working as a Retail Assistant Store Manager at Spendless Shoes?
- Benefits include career progression opportunities, an incentive scheme up to $7,000, free shoes, a 50% staff discount, and an employee referral program.
- Does Spendless Shoes encourage applications from candidates who don't meet every requirement?
- Yes, Spendless Shoes actively encourages applications from candidates who are excited about the role and have the drive and willingness to succeed, even if they don't tick all the boxes.
- What does 'Live Each Day the Spendless Way' mean for a Retail Assistant Store Manager?
- It means embodying the company's values, focusing on customer care through the 4 C's, being a team player, and contributing to a positive and successful store environment.
- How important are sales targets for the Retail Assistant Store Manager role?
- Achieving sales budgets is a primary responsibility. An understanding of sales budgets and KPIs is ideally desired in candidates.
- What kind of work environment can I expect at Spendless Shoes?
- You can expect an inclusive workplace that values teamwork and customer care, aiming to be 'The World's Friendliest Shoe People'.