Casual Retail Sales Assistant
Spendless Shoes
Job Overview
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Job Description
About Spendless Shoes
For the past 30 years, millions of happy Australians have chosen Spendless Shoes as their preferred footwear retailer. With over 200 convenient stores, 1,000 amazing team members, and a huge range of styles to suit every member of the family, it’s no wonder they call us ‘The World’s Friendliest Shoe People’.
About The Role
Your primary role as a Casual Retail Sales Assistant is to create a warm, friendly place for our customers to shop, consistently exceeding their service expectations. We want you to ‘WOW’ every customer and make their visit to Spendless Shoes an experience to remember.
The most important people in Spendless Shoes are our Store Sales Team. You are the first point of contact with our most important asset, THE CUSTOMER.
You Will
- Live Each Day the Spendless Way.
- Follow the 4C's of customer care.
- Maximise sales opportunities by providing legendary customer experiences.
- Maintain exceptional store presentation.
- Achieve additional sales of Value Add Products (VAPs) accessories.
Your Attributes
- Strong customer service skills.
- Enjoys fast-paced, challenging work.
- Has the motivation to be successful.
- Possesses outstanding communication skills.
- Ability to work effectively in a team or independently.
- Has a passion for fashion footwear.
- Some experience in a retail or hospitality environment.
We Offer
- Further career opportunities.
- Free shoes on commencement.
- Benefits of 50% off staff discount.
- Reward and recognition vouchers.
- Referral program.
Key skills/competency
- Customer Service Excellence
- Sales Maximisation
- Retail Operations
- Communication Skills
- Team Collaboration
- Product Knowledge (Footwear/Fashion)
- Inventory Management (Basic)
- Visual Merchandising
- Problem Solving
- Time Management
How to Get Hired at Spendless Shoes
- Research Spendless Shoes' culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand what 'The Spendless Way' truly means.
- Tailor your resume: Highlight your strong customer service skills, retail experience, and passion for fashion footwear. Emphasize achievements in sales or customer satisfaction to stand out for the Casual Retail Sales Assistant role.
- Prepare for customer interaction scenarios: Practice how you would 'WOW' a customer, handle difficult situations, and effectively cross-sell Value Add Products (VAPs) during your Spendless Shoes interview.
- Showcase your enthusiasm: Demonstrate genuine interest in footwear and the Spendless Shoes brand. Articulate how your communication skills and motivation align with providing legendary customer experiences.
- Network and inquire: If possible, connect with current or former Spendless Shoes employees on LinkedIn for insider tips and a deeper understanding of the team dynamics and what it takes to succeed in retail.
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