Sales Lead, North America Sales (Starlink Enterprise Sales)
SpaceX · Hawthorne, CA
- On site
- Full-time
- $125,000 / year
- Hawthorne, CA
Job highlights
- Drive Starlink enterprise sales across North America.
- Manage customer relationships and sales processes.
- Implement sales process improvements for growth.
- Support sales managers with client engagement.
- Requires travel and flexible working hours.
About the role
Sales Lead North America Starlink Enterprise Sales
The Starlink Enterprise Sales team is hiring a Sales Lead to support our team’s efforts to expand Starlink across North America. We are actively working deals in Retail, Backhaul, Energy, Mobility, and many other industries as well as working with state and local governments to explore opportunities to provide high-speed, low-latency connectivity.
Responsibilities
- Engage in customer inquiries, qualify leads, and conduct pre-sales discussions.
- Manage the sales processes for a subset of customers and be responsible for customer follow ups, provision of necessary documentation (offer letters, NDA’s, etc.) and ensuring account status in our customer database.
- Own and implement specific sales process improvement projects that enable exponential sales growth and eliminate burden on other SpaceX departments.
- Support sales managers and directors in their sales efforts including customer onsite visits, offsite meetings, conferences, and other sales events.
Basic Qualifications
- Bachelor’s degree.
- 2+ years of enterprise sales experience or 1+ years of experience within SpaceX.
- 1+ years of experience working with cross-functional teams and external customers.
Preferred Skills And Experience
- Independently motivated professional with a demonstrated track record of project ownership.
- Knowledge of Starlink’s network infrastructure.
- Excellent written and verbal communication skills.
- Strong understanding of launch vehicles, satellites, and/or the aerospace market.
- Highly detail oriented, diligent, and hard working with excellent customer interface skills.
- Maniacal sense of urgency to submitted project deliverables early.
Additional Requirements
- Must be willing to travel (~20%).
- Available to work extended hours and/or weekends as needed to support closing sales opportunities.
Key skills/competency
- Enterprise Sales
- Sales Lead
- Starlink
- North America
- Customer Relationship Management
- Project Management
- Cross-functional Teams
- Sales Process Improvement
- Aerospace Market
- Government Sales
Skills & topics
- Sales Lead
- Enterprise Sales
- Starlink
- North America Sales
- SpaceX
- Sales Management
- Customer Acquisition
- Business Development
- Aerospace
- Satellite Communications
How to get hired
- Tailor your resume: Highlight enterprise sales experience, project ownership, and any aerospace/satellite knowledge.
- Craft a compelling cover letter: Emphasize your track record of driving sales growth and customer engagement.
- Prepare for interviews: Be ready to discuss sales strategies, customer relationship management, and your understanding of SpaceX's mission.
- Showcase urgency and diligence: Demonstrate your ability to meet project deliverables early and work extended hours when needed.
Technical preparation
Study Starlink's network capabilities and architecture.,Understand satellite technology and aerospace market.,Practice CRM and sales process documentation.,Research enterprise sales methodologies.
Behavioral questions
Describe a complex sales cycle you managed.,How do you prioritize multiple customer needs?,Tell me about a time you improved a sales process.,How do you handle urgent project deliverables?
Frequently asked questions
- What is the typical career path for a Sales Lead at SpaceX?
- As a Sales Lead at SpaceX, you'll manage enterprise sales for Starlink across North America. Successful performance can lead to advancing into Senior Sales Manager or Director roles, overseeing larger teams or regions, and contributing to strategic sales initiatives.
- What kind of sales challenges can I expect as a Sales Lead for Starlink at SpaceX?
- You'll engage with diverse industries like Retail, Backhaul, and Energy, as well as government clients. Challenges include navigating complex sales cycles, ensuring seamless customer follow-ups, and implementing process improvements for exponential growth.
- Does SpaceX provide training for its Sales Lead roles?
- While SpaceX values self-motivated individuals, you can expect on-the-job training and mentorship from experienced sales managers and directors. Familiarity with Starlink's network infrastructure and the aerospace market is a plus, suggesting a need for continuous learning.
- How important is understanding satellite technology for this Sales Lead position at SpaceX?
- A strong understanding of satellites and the aerospace market is highly preferred. This knowledge will be crucial for effectively communicating Starlink's value proposition to enterprise clients and government entities.
- What are the typical working hours and travel expectations for a Sales Lead at SpaceX?
- This role requires availability for extended hours and weekends as needed to close sales opportunities. You should also be prepared for approximately 20% travel to customer onsite visits, offsite meetings, and conferences.
- How does SpaceX handle compensation and benefits for Sales Leads?
- The Sales Lead position offers a base salary range of $90,000 - $125,000 annually. Beyond base salary, SpaceX provides a comprehensive total rewards package including stock options, bonuses, medical, dental, vision coverage, a 401(k) plan, and generous paid time off.