Ward Clerk

About South Western Sydney Local Health District

As part of the largest health organisation in Australia, the South Western Sydney Local Health District offers an environment where your skills and experience contribute to enriching health outcomes for millions. Join a team dedicated to achieving something great in healthcare.

The Role: Ward Clerk

Are you a highly organised and detail-oriented professional ready to thrive in a fast-paced healthcare environment? We are seeking a Ward Clerk to provide essential administrative support, ensuring the smooth operation of our services. In this role, you will manage a high-volume workload with accuracy and efficiency, ensuring critical tasks are completed promptly. Your ability to remain calm under pressure, prioritise competing demands, and maintain clear communication will be invaluable. Strong interpersonal skills and a proactive approach are crucial for building positive relationships with staff and supporting operational excellence. This position is a fantastic opportunity to advance your career and contribute to a team that makes a significant difference in the community.

Key Responsibilities

• Provide essential administrative support within a busy healthcare setting.
• Manage a high-volume workload with accuracy and efficiency.
• Ensure critical administrative tasks are completed on time.
• Maintain clear and timely communication, especially for complex or time-sensitive tasks.
• Prioritise competing demands effectively while remaining calm under pressure.
• Build positive relationships with staff through strong interpersonal skills and a proactive approach.
• Contribute to operational excellence and the overall smooth running of ward services.

About You

We are looking for someone who is highly organised, detail-oriented, and capable of working in a fast-paced environment. You should possess excellent communication and interpersonal skills, a proactive attitude, and the ability to manage complex tasks efficiently. The capacity to stay calm under pressure and effectively prioritise is key to success in this role.

Work Arrangements and Remuneration

This role offers flexible employment options including Temporary Full-Time (38 hours/week until July 31, 2026), Permanent Full-Time (38 hours/week with afternoon, night, or day shifts), and Permanent Part-Time (20 hours/week, Mon-Sun; 16 hours/week weekends; or 16 hours/week Thurs/Fri). Remuneration varies by employment type:

• Temporary Full-Time: $1,276.50 - $1,318.90 per week
• Permanent Full-Time: $66,608.03 - $68,817.27 per annum
• Permanent Part-Time: $33.59 - $34.71 per hour

All positions include 12% Superannuation and Salary Packaging options.

Why Work With Us?

South Western Sydney Local Health District values its employees and offers a comprehensive benefits package:

• Financial Perks: 12% superannuation, salary packaging, novated leasing, annual leave with 17.5% loading, and an extra day off each month for full-time employees.
• Work-Life Balance: Flexible work options, paid maternity and parental leave, generous long service and carers leave.
• Career Growth: Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
• Health & Wellbeing: Discounted gym membership via Fitness Passport, free and confidential Staff Wellbeing and Support Service (EAP), and wellbeing programs promoting mental health and resilience.

Application Process

Applicants will be assessed against the criteria in the Position Description. Shortlisted candidates will complete a Knowledge Assessment. We encourage you to read our application guide and tips for improving your application. We are an equal opportunity employer committed to diversity, culture, and inclusion. Adjustments or assistance during the application process can be requested by contacting SWSLHD-EmploymentHub@health.nsw.gov.au.

We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community. Support for Aboriginal candidates is available through SWSLHD-AboriginalWorkforce@health.nsw.gov.au.

Additional Information

• Temporary visa holders may be considered if no suitable citizen or permanent resident is found.
• All staff must meet NSW Health’s vaccination and screening requirements.
• The South Western Sydney Local Health District is dedicated to fostering a child-safe environment, prioritizing the safety, welfare, and well-being of children and young people.

Key skills/competency

• Administrative Support
• Data Entry
• Record Keeping
• Patient Coordination
• Communication
• Organisation
• Time Management
• Prioritisation
• Customer Service
• Healthcare Administration