Revenue Clerk

Revenue Clerk

South Western Sydney Local Health District, the largest health organization in Australia, offers an opportunity to enrich health and develop your career. This temporary full-time Revenue Clerk position, located at Liverpool Hospital, Eastern Campus, is vital for supporting revenue maximization and ensuring efficient administrative functions.

Achieve Something Great

The core purpose of this role is to support revenue maximisation across the South Western Sydney Local Health District (SWSLHD) by providing high-quality, efficient, and effective administration functions. You will work within a diverse team, engaging with various internal stakeholders such as revenue teams at each hospital, clinicians, and administrative staff, as well as external stakeholders including health funds, insurance providers, and patients. This in-office role offers a dynamic environment where you can collaborate with passionate colleagues until June 2026.

Are You the Right Fit?

We are seeking a customer-focused professional who is dedicated to delivering high-quality service to patients, their families, and staff. The ideal Revenue Clerk will accurately and efficiently complete patient receipting and debt recovery tasks, directly contributing to revenue optimization and improved cash flow across SWSLHD. You should thrive in a collaborative team setting, demonstrating flexibility, respect for colleagues, and a clear understanding of shared workloads. A proactive and reliable approach, coupled with a willingness to assist others in meeting deadlines, is essential for fostering a positive and cohesive team culture within the Revenue Team.

Selection Criteria

To assess your suitability for this critical role, please provide detailed responses to the following questions:

• Can you describe a time when you collaborated with others to resolve a complex customer account issue, demonstrating your interpersonal and communication skills as well as your ability to use PBRC, Cerner, or Microsoft Office?
• Describe a situation where you had to manage competing priorities while performing data entry or handling payment adjustments. How did your organisational skills and attention to detail impact the outcome, particularly in relation to debt recovery or legal proceedings?

More Than Just a Job – Why Work With Us?

South Western Sydney Local Health District is committed to supporting its employees through comprehensive benefits:

Financial Perks

• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees

Work-Life Balance

• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave

Grow Your Career

• Access to learning opportunities through our dedicated Education and Organisational Development team
• Support for staff with training, workshops, and career development programs

Health & Wellbeing

• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

• Temporary Visa Holders: May be considered if no suitable citizen or permanent resident is found.
• Vaccination Requirements: All staff must meet NSW Health’s vaccination and screening requirements before starting.
• Child Safe Employment: SWSLHD prioritizes a child-safe environment, aligning with NSW Health’s Child Safe Standards. All staff are expected to protect children and young people from harm.

Key skills/competency

• Revenue Maximisation
• Debt Recovery
• Patient Receipting
• Data Entry Accuracy
• Customer Service Excellence
• Microsoft Office Suite
• Organizational Skills
• Interpersonal Communication
• Team Collaboration
• Financial Administration