Human Resources Support Officer (Administration Officer Lvl 3) - Perm FT
South Western Sydney Local Health District · Liverpool, New South Wales, Australia
- On site
- Full-time
- A$73,287 / year
- Liverpool, New South Wales, Australia
Job highlights
- Support HR team with staff services.
- Provide administrative support to managers.
- Deliver responsive, high-quality customer service.
- Maintain a respectful, supportive workplace.
- Handle sensitive information confidentially.
About the role
Human Resources Support Officer
Join the Human Resources team at Liverpool, South Western Sydney Local Health District, where your work directly supports staff who deliver vital health services to our community. This role plays a key part in ensuring our workforce is supported, informed, and empowered to provide safe, high quality care.
Key Responsibilities
- Support a collaborative HR team providing timely, people focused services across the organisation.
- Develop and implement administrative support that helps staff and managers work effectively.
- Build positive relationships through responsive, high-quality customer service.
- Contribute to a respectful, supportive workplace aligned with NSW Health values.
What We're Looking For
We are seeking a reliable and people focused professional who enjoys supporting others in a busy HR environment. The ideal candidate will possess:
- Strong attention to detail with the ability to handle sensitive information confidentially.
- Active listening and clear communication skills to respond effectively to staff enquiries.
- Well organised, adaptable, and able to manage competing priorities.
- Enjoyment in working both independently and as part of a supportive HR team.
- Ability to work standard business hours, Monday to Friday, with flexibility supported in line with service needs.
Selection Criteria
Applicants will be assessed against the following criteria. Please provide detailed responses to demonstrate your suitability:
- Describe your experience providing administrative support. How do you ensure accuracy and confidentiality when managing employee records and documentation?
- In HR, priorities can shift quickly based on business needs. Can you provide an example of when you had to reprioritise your workload due to urgent HR matters? How did you manage competing demands while maintaining service quality?
- This role is the first point of contact for HR enquiries. How do you ensure you provide professional, timely, and helpful support to employees and managers when handling queries via phone and email?
Why Work With Us?
Financial Perks: 12% superannuation, salary packaging, and novated leasing. Enjoy annual leave with 17.5% leave loading and one extra day off each month for full-time employees.
Work-Life Balance: Flexible work options, including hybrid and varied hours (depending on the role), paid maternity and parental leave, and generous leave options like long service and carers leave.
Grow Your Career: Access learning opportunities through our dedicated Education and Organisational Development team, supporting staff with training, workshops, and career development programs.
Health & Wellbeing: Discounted gym membership, free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP), and wellbeing programs promoting mental health, resilience, and balance.
Additional Information
Temporary visa holders: May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements: All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment: South Western Sydney Local Health District is dedicated to fostering a child-safe environment. All staff are expected to prioritise the safety, welfare, and well-being of children and young people.
Key skills/competency
- Human Resources Administration
- Administrative Support
- Confidentiality
- Customer Service
- Communication Skills
- Organisational Skills
- Prioritisation
- Attention to Detail
- Employee Records Management
- HR Enquiries
Skills & topics
- Human Resources Support Officer
- HR Administration
- Administrative Officer
- Liverpool Hospital
- South Western Sydney Local Health District
- NSW Health
- Full Time
- Permanent
- Customer Service
- Confidentiality
How to get hired
- Tailor your resume: Highlight administrative support and HR experience, focusing on accuracy and confidentiality.
- Address selection criteria: Provide specific examples for reprioritization and handling HR queries professionally.
- Showcase your fit: Emphasize your people focus, attention to detail, and organizational skills.
- Apply early: Ensure your application is submitted before the closing date of 12/04/26.
- Prepare for interviews: Be ready to discuss your experience with sensitive information and managing competing demands.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the main responsibilities of a Human Resources Support Officer at South Western Sydney Local Health District?
- The Human Resources Support Officer provides administrative support to the HR team, helps staff and managers work effectively, delivers customer service, and contributes to a supportive workplace. Key tasks include managing employee records, handling enquiries, and ensuring confidentiality.
- What qualifications or experience are essential for the Human Resources Support Officer role?
- We are seeking a reliable and people-focused professional with strong attention to detail, excellent communication and organizational skills, and the ability to manage competing priorities. Experience in administrative support, particularly in an HR environment, is highly valued.
- How does South Western Sydney Local Health District support employee growth and development?
- South Western Sydney Local Health District offers access to learning opportunities through its dedicated Education and Organisational Development team, including training, workshops, and career development programs.
- What are the benefits of working as a Human Resources Support Officer at Liverpool Hospital?
- Benefits include competitive remuneration, 12% superannuation, salary packaging, annual leave with loading, an extra day off per month, flexible work options, generous leave, and comprehensive health and wellbeing programs.
- How can I ensure my application stands out for the Human Resources Support Officer position?
- To make your application stand out, thoroughly address the selection criteria with specific examples of your administrative and HR support experience, highlighting your attention to detail, communication skills, and ability to manage sensitive information and competing priorities.
- Is this a permanent or temporary role, and what are the working hours for the Human Resources Support Officer?
- This is a Permanent Full Time position, with standard working hours of 38 hours per week, Monday to Friday. Flexibility in hours may be supported in line with service needs.
- What is the salary range for the Human Resources Support Officer position?
- The annual remuneration for this role ranges from $71,072.43 to $73,287.41, plus 12% superannuation and salary packaging options.
- What kind of support is available for applicants with specific needs during the recruitment process at South Western Sydney Local Health District?
- South Western Sydney Local Health District is committed to accessibility and offers support for adjustments or assistance during the application process. You can contact SWSLHD-EmploymentHub@health.nsw.gov.au for such requirements.