Administration Officer

About the Role: Administration Officer

Step into a truly rewarding career at South Western Sydney Local Health District, where customer service, teamwork, patient care, and a fast-paced environment converge. As an Administration Officer, you will become a vital part of our administration team at Bankstown-Lidcombe Hospital, where your initiative and experience genuinely matter. Your commitment to high-quality administration will support multiple departments, ensuring the safe and seamless delivery of patient care. No two days look the same — one day you may be assisting in the Emergency Department, the next you’re supporting our inpatient wards. As a key point of contact, you’ll provide compassionate, efficient service to patients and their families, both face-to-face and over the phone. Join a dynamic, supportive team that values your contribution and encourages your professional growth. If you thrive in a fast-moving environment and love making a meaningful impact, this is your opportunity to achieve something great as part of the largest health organisation in Australia.

Are You the Right Fit?

You’ll thrive in this Administration Officer role if you bring sharp attention to detail, a commitment to high-level administration support, and a genuine passion for helping others. If you’re someone who excels in a fast-paced environment, delivers exceptional customer service, and enjoys being part of a collaborative team, you’ll feel right at home. Your ability to stay organised, communicate clearly, and adapt to the needs of different departments will make you an invaluable part of our patient-focused administration team.

Selection Criteria

• Previous administration experience preferably in a health care setting with the ability to work a variety of shifts including weekends and evenings.
• Demonstrated effective communication and interpersonal skills with strong customer service skills.
• Demonstrated ability to prioritise work with a high level of accuracy and attention to detail, the ability to work unsupervised and within a team.
• High level keyboard skills and demonstrated experience with computer systems including information database and Microsoft Office Suite.

Why Work With Us?

South Western Sydney Local Health District offers more than just a job; it’s an opportunity to grow your career and achieve something great within Australia's largest health organisation. Enjoy a comprehensive range of benefits designed to support your financial wellbeing, work-life balance, health, and professional development.

Financial Perks

• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees

Work-Life Balance

• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave

Grow Your Career

• Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.

Health & Wellbeing

• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Temporary visa holders may be considered if no suitable citizen or permanent resident is found. All staff must meet NSW Health’s vaccination and screening requirements before starting. South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse. We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

Key skills/competency

• Administrative Support
• Customer Service
• Patient Care
• Data Entry
• Communication Skills
• Interpersonal Skills
• Organisational Skills
• Attention to Detail
• Microsoft Office Suite
• Information Management
• Scheduling