Administration Officer Renal Department
@ South Western Sydney Local Health District

Liverpool, New South Wales, Australia
A$73,000
On Site
Full Time
Posted 20 hours ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXX******* @health.nsw.gov.au
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Job Details

About the Role

Join the Heart of Renal Care Excellence at South Western Sydney Local Health District. In this dynamic role as the Administration Officer Renal Department, you will be the frontline ambassador delivering exceptional service to patients, carers, and clinicians. Your responsibilities include coordinating clinic appointments, managing confidential medical records, streamlining billing and supporting specialist travel.

Key Responsibilities

  • Master diary and roster management
  • Drive process improvements and team leadership
  • Manage Medicare billing and PBRC system procedures
  • Provide comprehensive secretarial support
  • Maintain high customer service standards

About Liverpool Hospital

Liverpool Hospital is a major health service for south-western Sydney with state-wide services including critical care, trauma, neonatal intensive care and more. The hospital is undergoing an $830 million redevelopment to become a global hub for medical innovation. Its vibrant environment supports extensive clinical services and offers considerable professional development opportunities.

Additional Benefits

  • Salary packaging opportunities
  • Discounted gym memberships and wellbeing programs
  • A commitment to diversity and child safety

Key skills/competency

  • Administrative Support
  • Diary Management
  • Medicare Billing
  • Medical Records Management
  • Team Collaboration
  • Customer Service
  • Process Improvement
  • Computer Skills
  • Secretarial Experience
  • Communication
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How to Get Hired at South Western Sydney Local Health District

🎯 Tips for Getting Hired

  • Customize your resume: Tailor details to highlight admin and billing expertise.
  • Research South Western Sydney LHD: Understand their care values and ongoing projects.
  • Highlight healthcare experience: Emphasize relevant secretarial and customer service skills.
  • Prepare examples: Practice discussing process improvements and team collaboration.

📝 Interview Preparation Advice

Technical Preparation

Review hospital information systems thoroughly.
Practice managing digital diary scheduling.
Familiarize with Medicare and PBRC billing.
Brush up on secretarial software and MS Office.

Behavioral Questions

Describe managing challenging customer interactions.
Explain handling confidential medical records.
Discuss teamwork in a busy environment.
Illustrate proactive process improvement examples.

Frequently Asked Questions