Administration Officer Emergency Department Lev...
@ South Western Sydney Local Health District

Liverpool, New South Wales, Australia
A$70,200
On Site
Temporary
Posted 5 hours ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXX******* @health.nsw.gov.au
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Job Details

About the Opportunity

Step into a role where every interaction makes a difference. As a vital part of our emergency department team at South Western Sydney Local Health District, you will be in a frontline position for patients, staff, and visitors – delivering exceptional customer service and ensuring timely patient registration and admissions.

This dynamic position involves more than administrative duties. It is a chance to thrive in a fast-paced environment where decision-making, multitasking, and clear communication are key. You will perform initial patient registrations, inpatient admissions, manage emergency switchboard duties and other frontline administrative tasks while maintaining data integrity and confidentiality. The role requires working a 24/7 rotating roster covering mornings, afternoons, and night shifts.

What You'll Be Doing

The Administration Officer in the Emergency Department will provide a wide range of administration and clerical support, ensuring accurate, timely, and quality service delivery with a strong customer focus.

Where You'll Be Working

You will be based at Liverpool Hospital in Liverpool, NSW. Founded in 1813, the hospital serves as a major health service for south-western Sydney and is currently undergoing a significant redevelopment under the Liverpool Health and Academic Precinct project.

Additional Benefits & Information

Employees benefit from salary packaging, discounted gym memberships, corporate wellbeing programs, and a strong focus on transforming the patient and staff experience. South Western Sydney Local Health District is committed to diversity, child safety, and a supportive work environment.

Key skills/competency

  • administration
  • emergency
  • registration
  • clerical
  • customer service
  • data integrity
  • multitasking
  • rotating roster
  • communication
  • confidentiality

How to Get Hired at South Western Sydney Local Health District

🎯 Tips for Getting Hired

  • Research South Western Sydney Local Health District: Understand their mission, values, and culture.
  • Customize your resume: Align skills with frontline administration requirements.
  • Highlight shift flexibility: Emphasize comfort with rotating rosters.
  • Prepare scenario responses: Share conflict resolution and customer service examples.

📝 Interview Preparation Advice

Technical Preparation

Review administrative systems and software.
Practice accurate data entry techniques.
Familiarize with hospital scheduling tools.
Refresh Microsoft Office and email skills.

Behavioral Questions

Describe a conflict resolution instance.
Share a teamwork challenge overcome.
Explain handling stressful patient scenarios.
Discuss adaptability during shift changes.

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