Reception and Administration Officer, Medical Imaging

Reception and Administration Officer, Medical Imaging

Employment Type: Permanent Full Time

Position Classification: Administrative Officer Level 3

Remuneration: $71,072.43 - $73,287.41 per annum plus superannuation

Hours Per Week: 38

Requisition ID: REQ638875

Applications Close: Sunday, 8 March 2026

Benefits

• A workplace culture with a foundation that promotes person centred care approaches and staff wellbeing
• Orientation and supported transition into your new role
• Targeted clinical stream education programs affiliated with university partners
• Development pathways that are aimed at career progression
• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
• Salary Packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing
• Corporate health and fitness program, discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members
• Discounted Private Health Insurance

The Role

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

The Reception and Administration Officer provides high level reception and administrative support to patients, visitors and staff of the Medical Imaging Department. The receptionist will process referrals, make outpatient bookings and ensure all patient information is up to date and accurately recorded. The incumbent is required to provide a high level of customer service using efficient and effective communication. The incumbent is also required to participate in a roster to ensure adequate administrative cover for the department’s needs, which may include similar duties in the Department of Nuclear Medicine. The incumbent may also be required to provide transcriptions of imaging reports approved by Radiologists.

Where You'll be Working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

Selection Criteria

To be considered for this position, please ensure you address the below questions as thoroughly as possible.

• Demonstrated experience in a frontline customer facing administration position
• Experience in responding to a range of enquires and determining the appropriate response in a complex work environment
• High level interpersonal, written and verbal communication skills
• Demonstrated commitment to customer service and maintaining effective relationships with staff, senior management and other stakeholders at all levels.
• Demonstrated initiative and the ability to bring a creative approach to problem solving
• Ability to work independently under broad supervision whilst working in an effective team in a high pressure, high volume work environment
• Demonstrated commitment to providing a quality service and in participating in quality improvement initiatives in workplace practices and procedures
• Demonstrated attention to detail, including ability to perform accurate and efficient data entry and transcription

Key skills/competency

• Medical Imaging Administration
• Patient Reception
• Customer Service Excellence
• Data Entry Accuracy
• Appointment Scheduling
• Medical Referrals Processing
• Communication Skills
• Problem Solving
• Medical Transcription
• Healthcare Support