Reception and Administration Officer

Reception and Administration Officer

The South Eastern Sydney Local Health District (SESLHD) is dedicated to ‘exceptional care, healthier lives’, fostering community health and providing compassionate care. We are seeking a dedicated Reception and Administration Officer to provide high-level support within the Department of Nuclear Medicine and PET at Prince of Wales Hospital.

This permanent part-time role involves 30 hours per week and offers a remuneration of $35.84 - $36.96 per hour plus superannuation.

The Role

As a Reception and Administration Officer, you will be crucial in providing high-level reception and administrative support to patients, visitors, and staff within the Department of Nuclear Medicine and PET. Your responsibilities will include:

• Processing patient referrals efficiently.
• Managing appointment bookings accurately.
• Ensuring all patient information is meticulously updated and recorded.
• Delivering exceptional customer service through effective and clear communication.
• Performing various administrative and secretarial duties to support Clinical staff, including the Head of Department and Staff Specialists.

Where You'll Be Working

The Prince of Wales Hospital (POWH) and Community Health Service is a Level 6 Tertiary Referral Hospital with 370 inpatient beds, handling over 70,000 Emergency Department patients and 50,000 inpatient admissions annually. POWH provides comprehensive outpatient and rural outreach services, with over 900,000 non-admitted patient care occasions each year, including innovative virtual models. Most inpatient units have transitioned to the state-of-the-art Acute Services Building (ASB), which includes a cutting-edge Emergency Department and Intensive Care Unit. The hospital is committed to a superior staff experience and enhanced patient and family outcomes through person-centred care.

Located in Randwick Local Council, you'll enjoy a vibrant community known for world-class beaches, diverse cafes, and restaurants. Randwick offers a captivating coastline, a mix of historic buildings, boutique dining, excellent transport links, and a lively nightlife, ensuring a progressive and engaging environment.

Benefits

Working with SESLHD comes with a range of attractive benefits:

• A workplace culture founded on person-centred care and staff wellbeing.
• Comprehensive orientation and supported transition into your new role.
• Targeted clinical stream education programs affiliated with university partners.
• Clear development pathways aimed at career progression.
• Up to 12 allocated days off each year (pro-rata for part-time) in addition to annual leave.
• Salary Packaging options (up to $9K for living expenses and $2.6K for meal & entertainment, Novated Leasing) to increase your take-home pay.
• Corporate health and fitness program, including discounted gym memberships via Fitness Passport.
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Selection Criteria

• Demonstrated computer literacy.
• Demonstrated accurate typing skills.
• Good interpersonal skills with a proven ability to collaborate effectively within a team.
• Demonstrated organisational skills, including familiarity with general office procedures.
• Excellent verbal and written communication skills.
• Advanced working knowledge of MS Word, Excel, PowerPoint, Access, Email, and Internet.

Key skills/competency

• Administrative Support
• Patient Referrals
• Appointment Booking
• Customer Service
• Data Entry
• Communication Skills
• MS Office Suite
• Organisational Skills
• Team Collaboration
• Hospital Administration