Genetic Intake Assistant, Maternal Fetal Medicine

Genetic Intake Assistant, Maternal Fetal Medicine at South Eastern Sydney Local Health District (SESLHD)

This is a Permanent Part Time position for an Administration Officer Level 3, working 24 hours per week at The Royal Hospital for Women in Randwick, Sydney.

Where you'll be working

The Royal Hospital for Women is an internationally recognised tertiary referral and teaching hospital, known for its leading care in maternal, baby, and women's health. As the only stand-alone women’s hospital in New South Wales, it offers unique opportunities for innovative clinical practice and is dedicated to excellence in women's healthcare and ongoing research.

As part of the South Eastern Sydney Local Health District (SESLHD), the hospital is co-located within the Randwick Hospitals Campus, a comprehensive healthcare precinct that fosters collaboration and expertise. Conveniently located between the University of New South Wales and Coogee Beach, and just 15 minutes from Sydney’s Central Business District, this location provides a vibrant lifestyle alongside a rewarding professional environment.

The Role

The Genetic Intake Assistant provides essential general support to the genetic team within the Maternal Fetal Medicine Department. This diverse role involves supporting various aspects of patient flow through the department, directly enabling genetic counsellors to manage increasing demand for services and improving the overall capacity and productivity of the genetic counselling workforce.

While primarily administrative, the role benefits significantly from a candidate with some clinical knowledge, training, or experience, particularly regarding NSW genetic services. Prior experience with the NSW Genetic Information System (TrakGene) is considered a valuable asset.

Benefits

• Up to 12 allocated days off each year (pro-rata for part-time employees) in addition to annual leave.
• Salary packaging options to reduce taxable income, including up to $9K for living expenses and $2.6K for meal & entertainment, plus Novated Leasing.
• Discounted gym memberships with a Fitness Passport.
• Employee Assistance Program (EAP) for employees and their family members.
• Discounted Private Health Insurance.

Selection Criteria

• Ability to perform a wide range of administrative tasks efficiently in a demanding workload.
• Excellent communication skills, including accurate spelling, strong comprehension, and confidence in verbal interactions with people at all levels.
• A team player with a willingness and ability to contribute to the overall performance and improvement of the Service’s administrative support.
• Understanding of the services delivered by the Department of Maternal Fetal Medicine and Centre for Clinical Genetics (SCH).
• Experience in responding to diverse enquiries and determining appropriate responses within a complex work environment.
• Experience with a genetics information database, such as TrakGene.
• Strong organisational skills, attention to detail, and ability to meet deadlines.
• Demonstrated commitment to providing quality service and implementing quality improvement initiatives in workplace administrative practices and procedures.

Key skills/competency

• Administrative Support
• Patient Flow Management
• Genetic Counselling Support
• Clinical Knowledge
• NSW Genetic Services
• TrakGene System
• Communication Skills
• Organisational Skills
• Attention to Detail
• Quality Improvement