Clinical Support Officer Administration Level 3

Clinical Support Officer Administration Level 3

Employment Type: Permanent Full Time

Position Classification: Administration Clinical Support Officer Level 3

Remuneration: $71,072.43 - $73,287.41 per annum plus superannuation

Hours Per Week: 38

Application Close: Sunday 15 March 2026

The Role

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

The purpose of the Clinical Support Officer (CSO) is to provide timely and accurate administrative and transactional services for members of the health care team on designated ward(s)/unit(s) under the direction of a NM/NUM. The CSO will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the ward/unit remain the responsibility of the NM/NUM. The Clinical Support Officer (CSO) role is a ward/unit based and supports the work activities of nurses, medical staff and allied health staff, with locally determined shift time based on ward/unit service delivery needs. The CSO may provide CSO functions across the health facility or to more than one ward/unit. The CSO works closely with existing administrative staff such as ward clerks and communication officer at the ward/unit level. The role will complement existing roles systems and processes in each organisation.

Where you'll be working

Sydney Hospital and Sydney Eye Hospital is steeped in history, with a legacy of nursing and medical firsts to its credit and has paved the way in many clinical areas - both nationally and internationally.

Sydney Hospital is Australia's first hospital and dates from the arrival of the First Fleet in 1788.

Today, Sydney Hospital and Sydney Eye Hospitals’ state of the art facilities and professional staff provide a unique blend of general and specialist medical services for the public and community, including a 24 hour emergency services, general medicine including close observation unit, perioperative services, specialist hand and eye surgery.

The Hospital is in the heart of the Central Business District in Sydney:

• Directly across the road from Martin Place and St James Station
• Walking distance to various Bus stops
• The light rail is a walking distance on George St and the metro station
• Walking distance Ferry Terminal at Circular Quay
• For Staff who drive to work, subsidised parking is available on site

Benefits

• A workplace culture with a foundation that promotes person centred care approaches and staff wellbeing
• Orientation and supported transition into your new role
• Targeted clinical stream education programs affiliated with university partners
• Development pathways that are aimed at career progression
• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
• Salary Packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing
• Corporate health and fitness program, discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members
• Discounted Private Health Insurance

Selection Criteria

• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
• Excellent communication skills, including accurate spelling and grammar, good comprehension, confidence in the written and spoken word and ability to deal courteously with people at all levels.
• Demonstrated experience in Microsoft Office Suite (particularly Word, Excel, Outlook and PowerPoint or Similar), as well as aptitude for acquiring skills in customised software (e.g HealthRoster, Stafflink, My Health Learning) when and as required.
• Strong Organisational Skills and ability to meet deadlines.
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member or a team in a high-pressure, high-volume workplace.

Key skills/competency

• Administrative Support
• Patient Care Coordination
• Data Entry & Record Keeping
• Microsoft Office Suite
• Health Administration
• Communication Skills
• Organizational Skills
• Time Management
• Teamwork & Collaboration
• Customer Service