Administration Officer - Receptionist
South Eastern Sydney Local Health District (SESLHD)
Job Overview
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Job Description
Come Work With Us!
An exciting opportunity exists for a motivated Administration Officer to join the Allied Health team at South Eastern Sydney Local Health District (SESLHD) in a permanent part-time position, working 3 days per week (Wednesday – Friday) from 8am-4:30pm.
This is a varied role primarily focused on providing efficient reception and administrative support services for the Allied Health Department. You will be customer-focused, organized, and motivated, assisting managers and staff to ensure departmental objectives are achieved in a timely, reliable, and effective manner.
Where You'll Be Working
You will work closely with another Administration Officer, with a crossover day mid-week, and collaborate with the multidisciplinary teams within our Allied Health Department at The Sutherland Hospital, Caringbah.
What You'll Be Doing
The vision for SESLHD is ‘exceptional care, healthier lives’. SESLHD is committed to fostering a healthy community and delivering compassionate care. The Administration Officer - Receptionist will perform a range of reception duties, including the coordination of outpatient clinic bookings, as well as providing comprehensive administrative, secretarial, and clerical support. This support is crucial for enabling Sutherland Hospital Allied Health services to meet their objectives efficiently and reliably.
Selection Criteria
- Demonstrated ability to perform a wide range of administrative tasks under general instruction, requiring minimal supervision.
- Demonstrated professional attitude with the ability to confidently and courteously deal with a variety of people.
- Demonstrated high level of interpersonal and organisational skills with the ability to prioritise tasks.
- Demonstrated ability to effectively work independently and in a multidisciplinary team.
- Excellent word processing and computer skills, including proficiency in Microsoft Office programs.
- Knowledge of or previous use of medical terminology or willingness to learn.
- Previous experience with medical billing systems or willingness to learn.
- Previous experience with electronic booking systems or willingness to learn.
Key skills/competency
- Administrative Support
- Reception Duties
- Customer Service
- Clinic Bookings
- Organisational Skills
- Prioritisation
- Microsoft Office
- Medical Terminology
- Teamwork
- Communication
How to Get Hired at South Eastern Sydney Local Health District (SESLHD)
- Research SESLHD's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on their CORE Values: Collaboration, Openness, Respect, and Empowerment.
- Tailor your resume effectively: Customize your application to highlight administrative support, reception management, and customer service experience relevant to the South Eastern Sydney Local Health District. Emphasize proficiency in Microsoft Office and any experience with medical terminology or billing/booking systems.
- Showcase your interpersonal and organisational skills: Prepare examples demonstrating your ability to prioritize tasks, work independently and in teams, and interact professionally and courteously with diverse individuals, crucial for an Administration Officer - Receptionist role at SESLHD.
- Prepare for specific interview questions: Anticipate questions about handling multiple tasks, managing difficult customer interactions, your experience with data entry and scheduling, and how you ensure timely and reliable administrative support in a healthcare setting.
- Highlight a willingness to learn: Since medical terminology and specific systems are mentioned as learnable skills, emphasize your eagerness and capacity to quickly acquire new knowledge and adapt to new technologies during the South Eastern Sydney Local Health District interview.
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