Crisis Communications Manager
Sourced · NAMER
- Hybrid
- Full-time
- $145,000 / year
- NAMER
Job highlights
- Lead crisis communications and issue management.
- Draft statements and stakeholder communications.
- Coordinate spokespersons and media training.
- Collaborate with legal and executive teams.
- Work remotely with flexible hours.
About the role
Crisis Communications Manager - Remote
Sourced is seeking a dedicated Crisis Communications Manager to lead both reactive and proactive communications strategies during critical, high-stakes situations. This role requires an individual who can maintain clear thinking under pressure, possesses strong writing skills, and is adept at protecting reputation and shaping narratives when the stakes are highest.
Key Responsibilities
- Lead crisis communications planning, including the development of playbooks and scenario plans.
- Manage live response to emerging issues across various stakeholder groups.
- Draft statements, talking points, and comprehensive stakeholder communications.
- Coordinate spokespersons, facilitate media training, and prepare Q&A sessions.
- Collaborate closely with legal, security, and executive teams during incident management.
- Conduct post-incident reviews and integrate lessons learned into updated playbooks.
What You'll Bring
- A curious mindset towards audiences and understanding their motivations.
- Exceptional written communication skills with strong storytelling instincts.
- A test-and-learn approach, enabling rapid campaign deployment and data-driven iteration.
- Comfort and proficiency in working asynchronously across different time zones.
What We Offer
- A fully remote work environment with flexible work hours.
- A performance-based bonus structure.
- An annual stipend for learning and development.
- Comprehensive health and wellness benefits (may vary by location).
- The opportunity to contribute to high-scale, real-world impact projects.
Equal Opportunity Statement
Sourced is an equal opportunity employer. We welcome applications from all qualified individuals, irrespective of their background. Hiring decisions are based solely on qualifications, skills, and demonstrated abilities.
Key Skills/Competency
- Crisis Communications
- Issue Management
- Media Relations
- Stakeholder Communications
- Executive Communication
- Reputation Management
- Strategic Planning
- Press Handling
- Spokesperson Training
- Post-Incident Analysis
Skills & topics
- Crisis Communications Manager
- Communications
- Crisis Management
- Issue Management
- Media Relations
- Public Relations
- Stakeholder Engagement
- Executive Communications
- Risk Management
- Reputation Management
- Remote
- Full-time
How to get hired
- Tailor your resume: Highlight crisis communications experience, executive collaboration, and high-pressure situation successes.
- Showcase your skills: Emphasize strong judgment, calm demeanor under pressure, and excellent writing abilities in your application.
- Demonstrate proactive thinking: Mention experience in developing crisis playbooks and scenario planning.
- Prepare for interviews: Be ready to discuss specific examples of leading communications during critical incidents.
- Understand Sourced's values: Research their commitment to impact and their remote-first culture.
Technical preparation
Master crisis communication frameworks.,Practice drafting concise, impactful statements.,Simulate managing media inquiries under pressure.,Develop scenario planning and playbook skills.
Behavioral questions
Describe handling a high-pressure situation calmly.,Share an example of protecting reputation.,Discuss collaborating with legal/executives.,Explain your proactive communication approach.
Frequently asked questions
- What is the typical salary range for a Crisis Communications Manager at Sourced?
- The indicative salary range for a Crisis Communications Manager at Sourced is $90,000 – $145,000 USD equivalent, plus benefits. Actual compensation will depend on your specific experience, qualifications, and location.
- Is the Crisis Communications Manager role at Sourced remote?
- Yes, the Crisis Communications Manager position at Sourced is a fully remote role, offering flexible work hours to accommodate different time zones.
- What kind of experience is essential for the Crisis Communications Manager role?
- We require at least 5 years of communications experience with a significant focus on crisis or issues management. Proven experience in high-pressure situations and working with executives and legal teams is crucial.
- What are the key responsibilities of a Crisis Communications Manager at Sourced?
- Key responsibilities include leading crisis communication planning, managing live responses to issues, drafting statements, coordinating spokespersons, and partnering with legal and executive teams.
- Does Sourced offer benefits for the Crisis Communications Manager position?
- Yes, Sourced offers a benefits package that includes health and wellness benefits (which may vary by location), a performance-based bonus structure, and an annual learning & development stipend.
- How does Sourced approach communications during critical incidents?
- Sourced emphasizes clear thinking under pressure, strong writing, and strategic narrative shaping. The Crisis Communications Manager will lead both proactive planning and reactive management of incidents.
- What is Sourced's work culture like for a remote Crisis Communications Manager?
- Sourced fosters a remote-first culture with flexible work hours, encouraging asynchronous collaboration. They value a test-and-learn mindset and a curiosity about audiences.