Technical Writer (Paid Summer Intern)
Source Intelligence · United States
- Hybrid
- Internship
- $40,000 / year
- United States
Job highlights
- Write and edit content for knowledge center.
- Support employees and customers with technology.
- Collaborate with multiple departments and SMEs.
- Utilize LLM tools like ChatGPT and Claude.
- Remote full-time summer internship opportunity.
About the role
About Source Intelligence
As product compliance and ESG regulations continue to expand worldwide, and consumers increasingly demand sustainable, eco-friendly products, companies struggle to collect, validate, and report supply chain data to meet due diligence and compliance obligations – particularly when sourcing materials and commodities from around the world.
Source Intelligence is the culmination of five trailblazers in ESG and compliance solution development who combined their expertise and technology to deliver the most comprehensive solution on the market. We empower our clients to identify and eliminate environmental hazards and human rights abuses in their supply chains through unmatched innovation, reliability, and expertise. Our industry-leading solutions – from SaaS software to fully managed services – are designed to meet each client’s unique needs and evolve alongside them throughout their compliance journey.
By partnering with Source Intelligence, companies gain deeper insight into their supply chain, enabling them to make better sourcing, design, and packaging decisions for the benefit of people and the planet.
About the role
The Technical Writer Intern is responsible for writing, reviewing, and editing content for the Source Intelligence Integrated Knowledge Center (SI IKC) to support Source Intelligence employees and customers with the use of our technology. You will work closely with the Learning and Development department, Source Academy, the Product team, and internal subject matter experts. You will be expected to regularly use LLM toolsets, such as ChatGPT and Claude, to implement and facilitate the tasks identified below.
What you’ll do
- Create content based on user guides, conversations with SMEs, and feedback from users
- Review and edit existing content to ensure quality and consistency of tone, style, and branding
- Upload articles to the SI IKC
- Bonus project: Automate a process to track when articles should be reviewed and updated
- Other job duties as assigned by your manager
What we’re looking for
- College or graduate student in a related major such as Engineering, Computer Science, English, or Communications interested in pursuing a career in technical writing / help authoring
- A self-starter, organized, and able to work with minimal supervision in a remote work environment
- Strong writing and proofreading abilities
- Familiarity and experience working with common LLMs including ChatGPT and Claude and the ability to build tools and repeatable processes within these LLMs is preferred
- Familiarity with Knowledge Base software, Zendesk preferred
- Excellent oral communication and interpersonal skills
- Willing to work full time during the 2026 summer period.
Benefits
- Work Remotely
- $25 per hour
- Full-time Summer Internship
Key skills/competency
- Technical Writing
- Content Creation
- Editing
- LLM Tools (ChatGPT, Claude)
- Knowledge Base Software
- Zendesk
- Communication
- Interpersonal Skills
- Organization
- Problem-Solving
Skills & topics
- Technical Writer
- Internship
- Summer Internship
- Content Creation
- Technical Documentation
- LLM
- ChatGPT
- Claude
- Knowledge Base
- Remote Work
- ESG
- Compliance
- Supply Chain
- SaaS
- Engineering
- Computer Science
- English
- Communications
- Zendesk
How to get hired
- Tailor your resume: Highlight relevant coursework in Engineering, Computer Science, English, or Communications, and any technical writing experience.
- Showcase LLM proficiency: Emphasize your experience with ChatGPT, Claude, and building repeatable processes within these tools.
- Demonstrate remote work readiness: Detail your organizational skills and ability to work independently in a virtual setting.
- Prepare for interviews: Be ready to discuss your writing process, editing experience, and how you'd approach creating technical documentation.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary responsibility of a Technical Writer Intern at Source Intelligence?
- The primary responsibility of a Technical Writer Intern at Source Intelligence is to write, review, and edit content for the Source Intelligence Integrated Knowledge Center (SI IKC) to assist both employees and customers in using the company's technology.
- What qualifications are required for the Technical Writer Intern role at Source Intelligence?
- Required qualifications include being a college or graduate student in a related major (Engineering, Computer Science, English, or Communications), strong writing and proofreading abilities, organizational skills, and the capacity to work with minimal supervision in a remote environment. Familiarity with LLMs like ChatGPT and Claude, and knowledge base software (Zendesk preferred) is also sought after.
- What is the work arrangement for this Technical Writer Intern position?
- This is a remote, full-time summer internship position, allowing interns to work from their own location.
- What specific LLM tools are mentioned for the Technical Writer Intern role at Source Intelligence?
- The job description specifically mentions familiarity and experience working with common LLM toolsets such as ChatGPT and Claude. The role also involves the ability to build tools and repeatable processes within these LLMs.
- What is the compensation for the Technical Writer Intern role at Source Intelligence?
- The Technical Writer Intern role offers an hourly wage of $25.
- What is the duration of the Technical Writer Intern position at Source Intelligence?
- This is a full-time summer internship, and candidates must be willing to work full time during the 2026 summer period.
- Who does the Technical Writer Intern collaborate with at Source Intelligence?
- The Technical Writer Intern will collaborate closely with the Learning and Development department, Source Academy, the Product team, and internal subject matter experts.
- What is the 'Bonus project' mentioned for the Technical Writer Intern?
- The bonus project involves automating a process to track when articles within the SI IKC should be reviewed and updated, offering an opportunity to build repeatable processes.