Senior Technical Program Manager II Conversatio...
@ SoundHound AI

Hybrid
CA$150,000
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXX XXXXXXXXX***** @soundhound.com
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Job Details

About SoundHound AI

Your Career, our Future—Together. At SoundHound AI, we integrate voice, generative, and conversational AI to transform product and service interactions worldwide.

The Opportunity

As a Senior Technical Program Manager II Conversational AI, you will lead complex programs that bring conversational AI products to life. You will collaborate with global teams, mentor TPMs and engineers, and drive measurable impact in the voice AI revolution.

What You'll Do

  • Lead program requests intake, risk evaluation, and priority setting.
  • Drive end-to-end execution and facilitate technical decisions.
  • Collaborate across engineering, product, business development, IT/SRE, and operations.
  • Establish processes to improve scalability, predictability, and visibility.
  • Mentor TPMs and engineers, fostering accountability and continuous improvement.

What You'll Bring

  • 8 years experience with a Bachelor’s in a related field, or 6 years with a Master’s.
  • Certified Scrum Master and/or PMP certification.
  • Strong background in Technical Program Management or Engineering Management.
  • Deep knowledge of conversational AI or AI-driven system implementation.
  • Proven ability to lead complex, multi-stakeholder projects across global teams.
  • Expertise in project management methodologies, metrics, and scaling practices.
  • Excellent communication skills with the credibility to influence across leadership levels.

Workplace & Compensation

This role is available throughout Canada. Employees within 100 km of our Toronto office will work from the office during three core days each month. Compensation consists of salary, equity, comprehensive healthcare, PTO, and additional benefits.

Join the Conversation

Be part of a global team shaping the future of voice AI. Learn more about our philosophy, benefits, and culture on our careers page.

Key skills/competency

  • Conversational AI
  • Voice AI
  • Program Management
  • Project Management
  • Technical Leadership
  • Risk Management
  • Scrum
  • PMP
  • Collaboration
  • Scaling Processes
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How to Get Hired at SoundHound AI

🎯 Tips for Getting Hired

  • Tailor your resume: Highlight relevant conversational AI and program management skills.
  • Emphasize certifications: Showcase Scrum Master or PMP credentials clearly.
  • Research SoundHound AI: Understand their mission and recent projects.
  • Prepare detailed examples: Share success stories from global programs.

📝 Interview Preparation Advice

Technical Preparation

Review conversational AI systems architecture.
Study project management methodologies.
Practice risk and escalation management.
Refine process improvement techniques.

Behavioral Questions

Describe leadership in complex projects.
Explain conflict resolution with diverse teams.
Detail decision-making under pressure.
Share past experience in mentoring staff.

Frequently Asked Questions