Manager - Multi Award Task Order Contracts (MATOC)

Manager - Multi Award Task Order Contracts (MATOC)

Sound Transit offers a competitive salary and benefits package. The salary range for this position is $104k to $206k, with a midpoint of $155k. New hires typically start between the minimum and midpoint, with potential for higher compensation based on experience, internal equity, and market rates.

Benefits Package Includes:

• Health Benefits: Two medical plan choices, dental, vision, and comprehensive dependent coverage at no cost for employee coverage.
• Insurance: Long-Term Disability and Life Insurance.
• Support: Employee Assistance Program.
• Retirement Plans: 401a (10% employee contribution, 12% Sound Transit match) and 457b (up to IRS maximum employee contribution).
• Paid Time Off: 25 days annually, increasing with service, plus 12 paid holidays, 2 floating holidays, and 2 volunteer days. Director level and above accrue additional days.
• Parental Leave: 12 weeks for new parents.
• Perks: Pet Insurance discount and ORCA Card for full-time employees.
• Tuition Reimbursement: Up to $5,000 annually for approved expenses.
• Health Support: Inclusive Reproductive Health Support Services.

Sound Transit also emphasizes competitive salaries, work-life balance, professional development, and recognition.

General Purpose

The MATOC Manager, within the Transformation division of the Capital Delivery Department (CDD), supports the implementation and continuous improvement of Sound Transit’s multi-billion-dollar capital program. This role focuses on facilitating and administering Multiple Award Task Order Contracts (MATOCs) to ensure consistency, scalability, and performance across various project lines. The Manager oversees the daily facilitation, performance, and execution of professional services MATOCs, including Environmental, Design, and Project/Construction Management (PM/CM), ensuring timely, compliant, and high-quality service delivery. This role requires cross-functional collaboration with Capital Delivery teams, Procurement, and other agency departments to align MATOC best practices with agency objectives.

Essential Functions

• Facilitate and support the administration and performance of agency MATOCs (Environmental, Design, PM/CM) with procurement and project teams.
• Oversee task order planning, development, solicitation, evaluation, and award processes.
• Monitor task order execution for compliance with contracts, policies, schedules, and budgets.
• Track task order utilization, consultant capacity, workload balance, and performance trends.
• Support prioritization and forecasting of upcoming task orders.
• Identify and resolve escalated task order and consultant performance issues.
• Provide input for consultant performance evaluations and corrective action planning.
• Ensure MATOC processes comply with Sound Transit procurement policies, FTA requirements, and contract provisions.
• Assist with conflict-of-interest (COI) reviews and risk mitigation.
• Support internal and external audits and quality assurance reviews.
• Apply lessons learned and best practices to improve MATOC efficiency and consistency.
• Advise MATOC Task Order Coordinators and Project Managers.
• Provide coaching, mentoring, training, and performance feedback to staff.
• Support workforce planning and staff development.
• Promote a culture of accountability, collaboration, and continuous improvement.
• Develop and maintain reports, dashboards, and metrics for MATOC performance and consultant utilization.
• Develop and maintain MATOC programmatic processes and procedures.
• Support the use of SharePoint, PMIS, Power BI, and other agency systems for MATOC tracking.
• Participate in the integration of MATOC processes into enterprise PMIS systems.
• Support change management and knowledge transfer for system and process updates.
• Develop and deliver training on MATOC processes, procedures, and best practices.
• Build effective working relationships with project teams, consultants, procurement staff, and stakeholders.
• Support industry engagement and promote Sound Transit’s collaborative role.
• Prepare and present reports and briefings to stakeholders and leadership.
• Champion and model Sound Transit’s core values and behaviors.
• Adhere to agency safety rules and regulations.
• Integrate sustainability into daily business practices.

Minimum Qualifications

• Education and Experience: Bachelor’s degree in Architecture, Construction Management, Engineering, Business Administration, Public Administration, Finance, or a related field.
• Five years of progressively responsible experience in program management, contract administration, procurement, or large-scale AEC project delivery; OR an equivalent combination of education and experience.
• Three years of supervisory or lead experience overseeing staff, consultants, or multiple contracts.

Preferred Licenses Or Certifications

• Professional Certification(s) in Contracting or Procurement.

Required Knowledge And Skills

• Extensive knowledge of public-sector procurement and contract administration principles.
• Knowledge of task order competition and evaluation processes.
• Experience managing MATOCs and IDIQ services contracts.
• Understanding of AEC consultant services and project delivery practices.
• Familiarity with Federal and/or FTA regulations and audit/compliance requirements.
• Strong supervisory, coaching, and team leadership skills.
• Ability to manage multiple priorities in a fast-paced capital program environment.
• Effective written, verbal, and presentation communication skills.
• Ability to resolve conflicts and negotiate solutions.
• Ability to analyze data, metrics, and reports for decision-making.
• Proficiency with Microsoft Office and project management/reporting tools.

Preferred Knowledge And Skills

• Experience managing multiple MATOCs simultaneously.
• Experience developing consultant performance metrics and scorecards.
• Understanding of portfolio-level consultant workload and capacity management.
• Familiarity with continuous improvement and lessons-learned programs.
• Experience with SharePoint, PMIS, Power BI, or similar platforms.

Physical Demands / Work Environment

Work is performed in a hybrid environment, with a minimum of 3 days per week in the office. Sound Transit promotes a safe and healthy work environment.

Equal Employment Opportunity

Sound Transit is an equal employment opportunity employer. All employment actions are taken without unlawful exclusion based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Key skills/competency

• Contract Administration
• Procurement
• MATOC Management
• Task Order Management
• Project Management
• Consultant Management
• Financial Acumen
• Risk Management
• Team Leadership
• Stakeholder Communication