User Researcher - 12 Month Contract

@ Sony Interactive Entertainment

About PlayStation and Sony Interactive Entertainment

PlayStation is not only the Best Place to Play but also the Best Place to Work. As a global leader in entertainment, Sony Interactive Entertainment produces iconic products including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and acclaimed game titles. We are committed to fostering an inclusive environment that embraces diversity and innovation.

Role Overview

The User Researcher - 12 Month Contract role at PlayStation Studios in London offers an exceptional opportunity to provide actionable, reliable user research that influences world class game development. This mid-level position involves collaborating with senior team members to design, execute, and communicate research findings.

Key Responsibilities

• Collaborate to develop comprehensive research plans for game development.
• Plan, design and execute qualitative research activities.
• Moderate tests, observe user behavior and write actionable reports.
• Communicate findings clearly to technical and non-technical teams.
• Mentor junior researchers and improve research methodologies.

Experience & Skills

Candidates should have a background in HCI, Interaction Design, Cognitive Psychology or a related field. Experience in moderating user tests, strong communication, negotiation, and organizational skills are essential. A passion for video games and a commitment to quality research are a must. Bonus skills include familiarity with quantitative methods and live service product research.

Equal Opportunity and Inclusion

Sony Interactive Entertainment is an Equal Opportunity Employer committed to fostering diversity and inclusion. Applicants from all backgrounds are encouraged to apply.

Key skills/competency

• User Research
• UX Testing
• Qualitative Analysis
• Game Development
• Communication
• Mentoring
• HCI
• Interaction Design
• Usability
• Report Writing