Amazon & Marketplaces Operations Specialist

About the Role

We’re looking for an Amazon & Marketplaces Operations Specialist to join our European D2C eCommerce team. This role drives direct online sales across Amazon 3P and leading European marketplaces, including MediaMarkt, Otto, Bol.com, Boulanger, and selected closed platforms such as Corporate Benefits and Sovendus. You will manage your markets end-to-end—content, assortment setup, pricing, marketing, campaigns, and commercial performance—and collaborate closely with local country teams.

This is a hands-on, fast-moving role where you’ll keep the engine running, spot new growth opportunities, and help build our brand presence across Europe.

Key Responsibilities

• Own Amazon 3P and assigned European marketplaces from onboarding to performance.
• Manage product setup, content, compliance, pricing, availability, and promotions.
• Plan and execute marketplace campaigns (e.g., Amazon Ads, platform-native marketing).
• Monitor KPIs (net sales, conversion, ROAS, profitability) and report insights.
• Align calendars with local teams, Brand.com, and retail partners.
• Identify new opportunities—new channels, new countries, new partners.
• Support the regional eCommerce teams as needed and contribute to process improvements.

Your Profile

• 2-4 years’ experience in Amazon 3P and/or European marketplace management.
• Strong understanding of marketplace ecosystems and direct sales.
• Solid commercial and analytical skills with experience managing sales, pricing, and promotions.
• Comfortable operating independently and staying proactive without constant push.
• Skilled in campaign planning and performance optimization.
• Fluent English; other European languages a plus.
• Experience in D2C or omnichannel environments preferred.

What We Offer

As one of the world’s leading hearing care providers headquartered in Switzerland, Sonova Group is committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

• A warm, supportive, and ambitious team with a great culture.
• A modern office in Hannover and strong cross-team collaboration.
• High ownership: shape direct sales, expand channels, and make a real impact.
• A challenging but exciting market with room to learn, grow, and innovate.

Sonova Group is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Key skills/competency

• Amazon 3P management
• European marketplaces
• E-commerce operations
• Direct-to-Consumer (D2C)
• Campaign execution
• Performance optimization
• Commercial acumen
• Analytical skills
• Content management
• Pricing strategy