Food & Beverage Manager
Sonesta International Hotels · Charlotte, NC
- On site
- Full-time
- $65,000 / year
- Charlotte, NC
Job highlights
- Manage restaurant, bar, and banquet operations.
- Develop beverage menus and ensure guest satisfaction.
- Control labor costs and maximize profitability.
- Lead and train a high-performing team.
- Stay updated on culinary and beverage trends.
About the role
About Sonesta International Hotels
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The F&B Manager is expected to manage all aspects of service within the Outlets to include, Restaurant, Lobby Bar, Pool Bar and Banquets. He/She will comply with all standards of service and operating procedures. The F&B Manager will be instrumental in maintaining concept, beverage menu development and overall guest and employee satisfaction. The F&B Manager will also adhere to all federal, state, and local regulations concerning health, safety, and other compliance requirements. The ideal candidate has a passion for building and leading a highly effective team, for delivering the highest standard of service and the highest quality of food and drinks. The candidate is in tune with current culinary and beverage trends and is able to react to changes in the market quickly. Having demonstrated this passion successfully through professional experience is a must. This position will also require clear communication, motivation skills, productive coaching and precise accountability.
Principle Duties and Responsibilities
- Supervise day-to-day activities of one or more food and/or beverage outlets.
- Plan and organize work, and communicate and enforce policies and procedures.
- Responsible for departmental schedules, and labor control.
- Work closely with the F&B Director in all aspects of day-to-day activities.
- Assist with pricing revisions and updates in POS.
- Ensure that all restaurant equipment is in proper operational condition and is cleaned on a regular basis.
- Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.
- Monitor performance of the restaurant through analysis of guest feedback and financial results.
- Maintain procedures to ensure the security and proper storage of restaurant inventory, and equipment.
- Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s).
- Attract, retain, and motivate the best talent.
- Conduct monthly departmental meetings to uphold departments standard and conduct corporate mandated trainings.
- Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws.
- Responsible for monitoring, measuring, and recognizing performance of team members.
- Support, comply and promote company initiative, policies and guidelines.
- Handle employee issues in a professional and timely manner.
- Initiate corrective action as needed.
- Responsible for ensuring success through the eyes of employees, guests, and owners.
- Utilize and collaborate with resources across different departments and corporate office.
- Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.
- Focus on the mission and well-being of the department, hotel, and company as a whole.
- Lead by example and operate with integrity and respect.
- Inspire your team to embrace and demonstrate our values and GUEST People Standards.
Qualifications and Skills
- Track record of delivering exceptional guest and client experience.
- Demonstrable expertise in analysis and action taking.
- Demonstrate exceptional leadership and motivational skills.
- Understand and embrace current contemporary restaurant and bar trends.
- Excellent oral and written communication.
- Excellent organizational skills and detailed oriented.
- Appropriate professional appearance and demeanor.
- Proficient in Microsoft Word, Excel and PowerPoint.
Additional Job Information
Pay Range: Compensation: $60,000–$65,000 annually, based on experience. This position is bonus-eligible, with an annual incentive opportunity of 10% of base salary.
Benefits: Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance, Various Employee Perks and Discounts, Hospital Indemnity, Critical Illness Insurance, Accident Insurance.
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Key skills/competency
- Food and Beverage Management
- Restaurant Operations
- Team Leadership
- Guest Satisfaction
- Budget Management
- Staff Training
- Inventory Management
- Cost Control
- Culinary Trends
- Beverage Development
Skills & topics
- Food and Beverage Manager
- Hospitality Management
- Restaurant Management
- Bar Management
- Banquets
- Hotel Operations
- Guest Service
- Team Leadership
- Financial Management
- Culinary Arts
How to get hired
- Tailor your resume: Highlight your experience in food and beverage management, team leadership, and P&L responsibility.
- Craft a compelling cover letter: Express your passion for hospitality and align your skills with Sonesta's values.
- Prepare for interviews: Be ready to discuss your experience with menu development, cost control, and staff motivation.
- Showcase your trends knowledge: Demonstrate understanding of current culinary and beverage trends during the interview process.
- Complete the full application: Ensure all sections are filled out accurately along with your resume for consideration.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of a Food & Beverage Manager at Sonesta International Hotels?
- The Food & Beverage Manager at Sonesta International Hotels is responsible for overseeing all aspects of restaurant, lobby bar, pool bar, and banquet operations. This includes managing daily activities, staff scheduling, labor control, assisting with POS pricing, maintaining equipment, ensuring facility cleanliness, and achieving revenue and profitability goals. The role also involves developing beverage menus, ensuring guest and employee satisfaction, and adhering to all health and safety regulations.
- What qualifications and skills are essential for the Food & Beverage Manager position at Sonesta?
- Essential qualifications include a track record of delivering exceptional guest experiences, expertise in analysis and action, strong leadership and motivational skills, and an understanding of current culinary and beverage trends. Excellent oral and written communication, organizational skills, a professional demeanor, and proficiency in Microsoft Word, Excel, and PowerPoint are also required.
- What is the salary range and bonus potential for the Food & Beverage Manager role at Sonesta?
- The anticipated compensation for the Food & Beverage Manager role at Sonesta is between $60,000 and $65,000 annually, based on experience. Additionally, the position is bonus-eligible, with an annual incentive opportunity of up to 10% of the base salary.
- What benefits does Sonesta International Hotels offer to its employees?
- Sonesta offers a comprehensive benefits package, including Medical, Dental, and Vision Insurance, Health Savings Account with Company Match, a 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance, and various Employee Perks and Discounts.
- How can I increase my chances of getting hired as a Food & Beverage Manager at Sonesta?
- To increase your chances, ensure your resume highlights relevant experience in F&B management, leadership, and financial acumen. In your application and any cover letter, express your passion for hospitality and align your skills with Sonesta's values. Be prepared to discuss your knowledge of industry trends and your approach to team management during the interview.
- What is the company culture like at Sonesta International Hotels?
- Sonesta's culture is driven by the 'human side of hospitality,' emphasizing passion, purpose, and creating connecting experiences. They foster a 'Together We Thrive' environment, focusing on quality, value, and amazing hospitality. The company values integrity, respect, and inspiring teams to embrace their core values and GUEST People Standards.