Product Operations Analyst 2
@ Solv.

Hybrid
$90,000
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXX******* @solvhealth.com
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Job Details

Product Operations Analyst 2

Being sick or injured is painful. Getting better shouldn’t be. Solv’s mission is simple but ambitious: make healthcare accessible, transparent, and effortless for all. You will help drive success of integrated products in our Partnerships organization and transform how our teams work with AI to deliver measurable improvements in customer experience.

What You’ll Be Doing

Product Success Ownership: Become an expert on intake and payment products. Conduct advanced solutioning to solve customer problems using database and agentic robotic process automation logs. Drive product success at scale to improve end user experience and ensure scalability.

Monitoring & Action: Monitor product performance metrics and spearhead improvement projects to achieve product KPIs. Track and document key SOPs to increase visibility and simplify impact-based product change analyses.

Quality Assurance: Own QA of intake and payment products pre-go-live for enterprise and key customers. Document QA processes to enable success at scale.

AI Enablement: Leverage AI tools like Glean to enable product optimization. Identify opportunities to automate monitoring and QA initiatives and create detailed product documentation.

You’ll Thrive in This Role If You…

  • Have 1-3 years of healthcare experience with a data focus, ideally in healthcare technology.
  • Are an analytical problem solver with strong skills in SQL, Python, and spreadsheets.
  • Have worked on data-led improvement projects and understand EMR integrations and healthcare payments.
  • Embrace modern tools especially AI and LLMs to automate workflows and improve outcomes.
  • Are organized and detail oriented with a commitment to clear documentation.

Collaboration & Benefits

This role requires collaboration with our Italy based team, so candidates must be willing to work east coast hours. Solv offers robust benefits including Medical, Dental, Vision Insurance, 401k, Paid Parental Leave, Monthly Wellness Reimbursement, Flexible Time Off, and many more.

Key skills/competency

  • Healthcare
  • Data Analysis
  • SQL
  • Python
  • Automation
  • Quality Assurance
  • AI Tools
  • EMR Integration
  • Process Improvement
  • Documentation
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How to Get Hired at Solv.

🎯 Tips for Getting Hired

  • Research Solv's culture: Study their mission and recent healthcare innovations.
  • Tailor your resume: Highlight data analysis and healthcare tech skills.
  • Showcase AI proficiency: Detail experience using modern tools.
  • Prepare for collaboration: Emphasize teamwork and cross-regional communication.

📝 Interview Preparation Advice

Technical Preparation

Review SQL query formation.
Practice Python for data analysis.
Brush up on robotic process automation.
Study EMR integration principles.

Behavioral Questions

Describe teamwork in cross-regional projects.
Explain a problem-solving scenario in data projects.
Discuss adapting to new AI tools.
Share experience with rigorous documentation.

Frequently Asked Questions