Training Professional
Solera Holdings, LLC. · France
- Hybrid
- Full-time
- $75,000 / year
- France
Job highlights
- Deliver high-quality automotive training.
- Develop and update training materials.
- Collaborate on training needs and design.
- Evaluate participant performance and provide feedback.
- Stay updated on automotive industry trends.
About the role
About Solera
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
Solera is seeking an experienced automotive Trainer to support training activities in France. As an expert Trainer, you will report into the Regional Training Manager and will play a crucial role in delivering high-quality training courses both on-site and remotely. This position is virtual and will require travel to various locations to deliver on-site courses.
What You’ll Do
- Deliver training courses to participants, both on-site and remotely, ensuring high-quality content delivery and effective knowledge transfer.
- Develop and update training materials, including presentations, handouts, and other resources, to ensure they are up-to-date, relevant, and engaging.
- Collaborate with the training team to identify training needs, design training programs, and develop training schedules.
- Evaluate participant performance and provide constructive feedback to enhance learning outcomes.
- Stay up-to-date with the latest industry trends, regulations, and best practices related to automotive standards and incorporate them into training programs.
- Build and maintain positive relationships with customers, providing excellent training service and addressing any training-related inquiries or concerns.
- Continuously improve training methodologies and techniques to enhance the effectiveness and efficiency of training delivery.
- Collaborate with internal stakeholders to ensure alignment between training objectives and business goals.
- Monitor and report on training program effectiveness, analyzing feedback and performance data to make recommendations for improvements.
- Support the Sales team with closing training opportunities as the SME for training.
- Collaborate with other Professional Services team members in the country/region, particularly when involved with major projects eg; supporting migrations of customers across the Solera platforms.
- Work to KPIs on the quality of the training delivered and to ensure customer satisfaction.
- Collaboration with Sales and Rev Ops to ensure revenue targets are met.
What You’ll Bring
- A strong understanding of automotive standards and processes, particularly for body shop segment.
- Proven experience as a trainer, delivering automotive training courses to participants at various levels.
- Excellent presentation and communication skills, both verbal and written, with the ability to explain complex concepts in a clear and concise manner.
- Strong interpersonal skills, with the ability to build rapport and establish credibility with participants and stakeholders.
- Ability to adapt to an ever-changing environment and thrive in a fast-paced, dynamic setting.
- Highly motivated and results-driven, with a customer-centric approach.
- Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Willingness to travel to various locations to deliver on-site training courses.
- Proficiency in using virtual training platforms and tools.
- Knowledge of the automotive industry and experience in collision repair or related fields is preferred.
Key skills/competency
- Automotive Training
- Training Delivery
- Training Material Development
- Customer Relationship Management
- Industry Trends Analysis
- Performance Evaluation
- Sales Support
- Project Support
- KPI Monitoring
- Virtual Training Platforms
Skills & topics
- Automotive Trainer
- Training Professional
- Solera Holdings
- Automotive Standards
- Body Shop Training
- Virtual Training
- On-site Training
- Customer Training
- France
- Collision Repair
How to get hired
- Tailor your resume: Highlight your automotive training experience and skills relevant to Solera's needs.
- Craft a compelling cover letter: Emphasize your passion for automotive standards and customer satisfaction.
- Prepare for interviews: Be ready to discuss your training methodologies and automotive industry knowledge.
- Showcase your communication skills: Demonstrate your ability to engage diverse audiences effectively.
- Highlight travel willingness: Confirm your readiness to travel for on-site training delivery.
Technical preparation
Master virtual training platforms and tools.,Develop engaging presentation materials.,Understand automotive standards and processes.,Practice explaining complex concepts clearly.
Behavioral questions
Describe a time you adapted training.,How do you handle difficult participants?,Share an example of improving training.,How do you build rapport with clients?
Frequently asked questions
- What is the primary focus of the Automotive Training Professional role at Solera?
- The primary focus of the Automotive Training Professional role at Solera is to deliver high-quality automotive training courses in France, both on-site and remotely, and to develop and update training materials.
- What specific industry knowledge is required for this Solera trainer position?
- A strong understanding of automotive standards and processes, particularly for the body shop segment, is required. Knowledge of the automotive industry and experience in collision repair is preferred.
- Will I be expected to travel for this Solera training role?
- Yes, this role requires a willingness to travel to various locations to deliver on-site training courses.
- What are the key responsibilities beyond direct training delivery for this role?
- Key responsibilities include developing training materials, collaborating with the training team, evaluating participant performance, staying updated on industry trends, building customer relationships, and supporting the Sales team as an SME.
- How does Solera ensure the quality of its training programs?
- Solera works to KPIs on the quality of training delivered and customer satisfaction, and continuously improves training methodologies and techniques based on feedback and performance data.
- What technical skills are important for this Solera Automotive Trainer job?
- Proficiency in using virtual training platforms and tools is essential, alongside excellent presentation and communication skills for explaining complex concepts clearly.
- How can I best demonstrate my suitability for the Solera Automotive Training Professional role?
- You can best demonstrate your suitability by highlighting your proven experience as a trainer, your deep understanding of automotive standards, your strong communication and interpersonal skills, and your results-driven, customer-centric approach.