Product Manager
Solace · United States
- Hybrid
- Full-time
- $120,000 / year
- United States
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Job highlights
- Drive product initiatives for customer perception and retention.
- Develop and execute product strategy autonomously.
- Collaborate with engineering, design, and cross-functional teams.
- Launch innovative concepts rapidly with high ownership.
- Ideal for ambitious, feedback-driven individuals.
About the role
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement here.About The Role
As a Product Manager at Solace, you will be responsible for developing and executing product initiatives that drive positive customer perception, experience, and retention. You are a self-starter interested in working on a broad set of in-house initiatives and taking on significant direct ownership responsibility. The Product Manager is responsible for supporting engineering, design and product management across Solace’s products. This individual contributor role is for the ambitious, the curious and those who don't shy away from feedback.What You’ll Do
- Bring innovative Product ideas—and bring them to life.
- Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.
- Rapidly produce and launch concepts while laughing in the face of potential failure.
- Serve as the go-to liaison with cross-functional and creative partners.
- Define initiative-level roadmaps of supporting workstreams to ensure work delivers on goals and your deadlines are met.
- Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time. You’ll document decisions and action items and follow up with owners on commitments.
- Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint.
What You Bring To The Table
- A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.
- Comfort with ambiguity and a refined palate for controlled chaos.
- Unfettered creativity.
- Intuition on what it takes to create delightful, consumer-oriented experiences to not only acquire customers, but retain them.
- Great communication skills that help you work across departments to make marketing visions come to life.
- 3+ years of relevant experience in Consumer startups.
Fraudulent Recruitment Advisory
Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.Key skills/competency
- Product Management
- Consumer Startups
- Roadmap Development
- Cross-functional Collaboration
- Agile Methodologies
- User Experience (UX)
- Product Launch
- Customer Retention
- Project Management
- Problem-Solving
Skills & topics
- Product Manager
- Product Management
- Healthcare
- Startup
- Consumer Products
- Product Strategy
- Roadmap
- Agile
- User Experience
- Project Management
- United States
How to get hired
- Tailor your resume: Highlight consumer startup experience and product management achievements.
- Showcase execution: Emphasize your bias for action and ability to meet tight deadlines.
- Demonstrate ownership: Provide examples of taking full responsibility for product initiatives.
- Communicate effectively: Prepare to discuss your collaboration skills with cross-functional teams.
- Express passion: Convey your drive to redefine healthcare and your comfort with ambiguity.
Technical preparation
Study healthcare industry challenges and Solace's solutions.,Prepare to discuss product lifecycle management.,Familiarize with agile development principles.,Review consumer product best practices.
Behavioral questions
Describe a time you took full ownership.,How do you handle ambiguity and chaos?,Share an example of rapid concept launch.,How do you collaborate with cross-functional teams?
Frequently asked questions
- What does a Product Manager at Solace do?
- As a Product Manager at Solace, you will develop and execute product initiatives focused on enhancing customer perception, experience, and retention. You will work autonomously, take ownership of your projects, and collaborate closely with engineering, design, and other cross-functional teams to bring innovative product ideas to life.
- What kind of company culture does Solace have?
- Solace is a mission-driven, Series C startup focused on redefining healthcare. The culture is described as lean, fast-growing, urgent, precise, and intense. They value individuals who are ambitious, curious, and not afraid of feedback, seeking to do the best work of their lives.
- What experience is required for the Product Manager role at Solace?
- The role requires at least 3 years of relevant experience in consumer startups. A strong bias toward action, comfort with ambiguity, unfettered creativity, and excellent communication skills are also essential.
- Is this a remote or on-site position?
- The job description states that applicants must be based in the United States. While it doesn't explicitly state remote or on-site, the emphasis on a 'U.S. based team' suggests a preference for candidates within the US, but the specific work arrangement (remote, hybrid, or on-site) isn't detailed. Given the startup nature and focus on a US-based team, remote work is a possibility.
- How does Solace handle recruitment to prevent fraud?
- Solace Health has a clear advisory regarding recruitment fraud. They will NEVER request bank details or offer employment without an interview. All legitimate communications will come from official solace.health emails or ashbyhq.com. Suspicious activity should be reported to recruiting@solace.health or advocate@solace.health.
- What are the key responsibilities of a Product Manager at Solace?
- Key responsibilities include bringing innovative product ideas to life, taking full ownership of work, rapidly producing and launching concepts, serving as a liaison with cross-functional partners, defining initiative roadmaps, providing project visibility, and upholding the Solace brand standards.
- What qualities are important for a Product Manager at Solace?
- Solace looks for individuals with a bias toward action and execution, a craving for momentum, comfort with ambiguity, unfettered creativity, intuition for delightful consumer experiences, and strong communication skills.
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