Job Overview
Job TitleDrink Runner
Job TypeIntern
Offered Salary$24,960
LocationNew York, NY
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Job Description
Drink Runner - Soho House & Co
Soho House is seeking a dedicated Drink Runner to join our team. In this role, you will be responsible for preparing tables, serving drinks, explaining drink options, and supporting servers with high-quality hand-plated service to ensure an exceptional dining experience for our members and guests.
Key Responsibilities
- Prepare tables, serve drinks, and explain drink selections to guests.
- Assist servers in providing quality hand-plated service.
- Refill water glasses and coffee cups, clear finished dishes, and crumb tables.
- Expedite food orders and accommodate special guest requests.
- Ensure the delivery of seamless service by anticipating guest needs and supporting the team.
- Ensure drink orders are finished, garnished, and served within 5 minutes.
- Adhere to health and safety policies, including allergy procedures and company standards.
- Maintain cleanliness and stock of server alley and expo areas.
- Possess knowledge of cocktails and be able to make suggestions when asked.
About You
- Minimum of 2+ years of experience in a similar role.
- Ability to thrive in fast-paced, high-volume environments and problem-solve under pressure.
- Must be hospitable, approachable, passionate about customer service, and respectful.
- Ability to work flexible shifts, including weekends and holidays.
- Tips certified and proficient with POS systems.
Physical Requirements
- Ability to seize, grasp, turn, and hold objects.
- Ability to stand and work on feet for at least 8 hours.
- Ability to move, pull, carry, or lift at least 40 pounds.
- Ability to kneel, bend, crouch, and climb as required.
Why Work With Us
- Competitive compensation and global benefits packages.
- Comprehensive training for career development.
- Health Care (Medical, Dental, Vision) + 401K with a 2% match for full-time employees.
- Paid Time Off (Sick Days + Vacation Days) for full-time employees.
- Opportunities for career progression, domestically and internationally.
- Engage in community impact initiatives through Soho Impact.
- Access to extensive Learning & Development programs.
- Participate in monthly Cookhouse & House Tonic events and Team Events.
- Complimentary team meals while on duty.
Key Skills/Competency
- Customer Service
- Food & Beverage Service
- Table Preparation
- Drink Expediting
- Guest Relations
- Teamwork
- Problem-Solving
- Health and Safety
- Beverage Knowledge
- Fast-Paced Environment
How to Get Hired at Soho House & Co
- Tailor your resume: Highlight your 2+ years of experience in similar roles, focusing on customer service and fast-paced environments.
- Showcase hospitality skills: Emphasize your approachable, passionate, and respectful demeanor in your application and during interviews.
- Prepare for practicalities: Be ready to discuss your ability to work flexible shifts and physical requirements like lifting 40 pounds.
- Research Soho House: Understand their unique culture of hospitality and community to align your answers with their values.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the typical work arrangement for a Drink Runner at Soho House?
02What are the key responsibilities of a Drink Runner at Soho House?
03What experience is required for the Drink Runner position at Soho House?
04Are there specific physical requirements for the Drink Runner role?
05What benefits does Soho House offer to its Drink Runners?
06How important is knowledge of cocktails for a Drink Runner?
07What does 'Steps of Service' mean for a Drink Runner at Soho House?
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