CoE Framework Leader
SoftwareOne
Job Overview
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Job Description
About the CoE Framework Leader Role at SoftwareOne
Do you want to shape global services and make a lasting impact on customers worldwide? SoftwareOne is seeking a strategic leader to own our Centres of Excellence (CoEs) governance and frameworks, ensuring consistent, scalable, high-quality delivery. As Global CoE Framework Lead, you’ll drive strategy, execution and innovation, working with CoE Leads, Product and Portfolio teams, Sales, and Go-To-Market functions. You’ll ensure services are aligned, efficient, repeatable and scalable, while fostering collaboration and knowledge sharing across regions.
What You'll Do:
- Lead the CoE governance framework, ensuring clear decision-making, accountability, and alignment across portfolios.
- Partner with CoE and PoE Leads to ensure services reflect business strategy, GTM priorities, and customer needs.
- Manage Release Managers to guarantee timely, high-quality launches, updates, and retirements of services.
- Drive adoption of standardised practices, reusable assets, and automation across CoEs.
- Foster communities of practice to encourage knowledge sharing, cross-regional collaboration, and innovation.
- Act as a connector across teams and portfolios, promoting consistency, efficiency, and alignment with Sales, Delivery, and Product teams.
- Coach and develop a high-performing, distributed team, promoting a culture of accountability, collaboration, and continuous improvement.
Job Requirements:
- Proven senior leader with experience in portfolio governance, CoE operations, service lifecycle, and release management
- Strong track record of leading distributed teams, coaching and developing high-performing talent
- Skilled at influencing senior stakeholders and aligning cross-functional teams in complex, matrixed organisations
- Experienced in designing and embedding governance frameworks that drive consistency and measurable outcomes
- Demonstrated ability to build engaged communities and drive adoption of standardised processes, automation, and reusable assets
- Committed to delivering initiatives on time, to high quality, and fully aligned with business strategy
- Analytical, practical, and an excellent communicator and facilitator who turns governance into tangible business results
Key skills/competency
- CoE Governance
- Framework Leadership
- Portfolio Management
- Service Lifecycle Management
- Release Management
- Distributed Team Leadership
- Stakeholder Influence
- Process Standardisation
- Automation Adoption
- Strategic Alignment
How to Get Hired at SoftwareOne
- Research SoftwareOne's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight experience in CoE leadership, governance, and distributed team management, using keywords from the CoE Framework Leader job description.
- Showcase strategic impact: Prepare examples demonstrating your ability to drive consistent, scalable, high-quality service delivery and influence senior stakeholders.
- Emphasize collaboration skills: Be ready to discuss how you foster cross-regional collaboration, knowledge sharing, and build communities of practice within complex organizations.
- Understand SoftwareOne's services: Familiarize yourself with SoftwareOne's global services portfolio and how CoEs contribute to their market strategy.
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