Fraud & Payments Analyst iGaming
@ Softermii

Los Angeles, CA
$90,000
On Site
Full Time
Posted 20 hours ago

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Job Details

About Softermii

Softermii is an outsourcing/outstaffing company with over 10 years of experience in web and mobile application development. They have a diverse team of 120+ specialists from 6 countries and specialize in Healthcare, Real Estate, Livestream, E-commerce, Fintech, and Real-Time Communications. They also develop proprietary solutions such as VidRTC and Apartmii.

About Milliorize

Milliorize provides end-to-end platforms and services for the iGaming industry, focusing on social casinos. Their main product, SweepLuxe, offers a free-to-play social casino experience that combines entertainment with social engagement through events, bonuses, and clubs. Their mission is to create a modern iGaming ecosystem with superior player experiences.

Job Role: Fraud & Payments Analyst iGaming

This role involves monitoring transactions, investigating flagged accounts, verifying KYC documents, assisting with anti-money laundering procedures, and overseeing payment processing across multiple payment methods. You will work closely with payment service providers and balance fraud prevention with customer satisfaction.

Your Responsibilities

  • Monitor transactions and user activities to detect fraud or money laundering.
  • Investigate flagged accounts and transactions for legitimacy.
  • Verify KYC documents and assist with anti-money laundering procedures.
  • Oversee payment processing with various methods and providers.
  • Resolve customer payment issues including missing purchases and receipts.
  • Stay updated on fraud trends and techniques.

Our Expectations

  • 1.5+ years experience in payments, withdrawals, and fraud within iGaming.
  • Experience with customer redemptions and KYC tools like SumSub, Jumio, or Veriff.
  • Familiarity with PSP providers such as WorldPay, Nuvei, or Trustly.
  • Bonus for experience with fraud tools like SEON or Sift.
  • Strong analytical, problem-solving, and communication skills.

Hiring Process

The process includes HR screening, manager interview, a test task, and an optional interview with the CEO.

What We Can Offer You

  • Stable processes with clear roles and responsibilities.
  • Independence to influence project and company decisions.
  • Professional growth with mentoring and individual development plans.
  • Financial support for courses, conferences, and language improvement.
  • Referral bonus system for successful candidate recommendations.
  • Flexible working arrangements including remote work.
  • Generous time-off policies including vacation, sick leaves, and public holidays.

Key Skills/Competency

  • Fraud Detection
  • Payment Processing
  • KYC Verification
  • Anti-Money Laundering
  • iGaming
  • Data Analysis
  • Customer Service
  • Risk Management
  • PSP Coordination
  • Analytical Thinking

How to Get Hired at Softermii

🎯 Tips for Getting Hired

  • Customize your resume: Highlight fraud detection and AML experience.
  • Showcase technical skills: Emphasize KYC tool knowledge.
  • Research Softermii & Milliorize: Review their cultures and projects.
  • Prepare for behavioral questions: Practice conflict resolution examples.
  • Network on LinkedIn: Connect with current employees and hiring managers.

📝 Interview Preparation Advice

Technical Preparation

Review KYC tools documentation.
Practice analyzing transaction datasets.
Familiarize with PSP integrations.
Study fraud detection algorithms.

Behavioral Questions

Describe a time you resolved conflict.
Explain decision-making under pressure.
Discuss teamwork in handling challenges.
Share a learning moment from failure.

Frequently Asked Questions