Business Analyst E-Commerce / Adobe Commerce Cloud (H/F)
Smile · Villeurbanne, Auvergne-Rhône-Alpes, France
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- On site
- Full-time
- €65,000 / year
- Villeurbanne, Auvergne-Rhône-Alpes, France
Job highlights
- E-commerce Business Analyst role with Adobe Commerce Cloud.
- Migrate architecture to full Adobe Commerce Cloud.
- Conduct GAP analysis and write specifications.
- Manage delivery, testing, and user support.
- Optimize platform KPIs for high availability.
About the role
About Smile
Passionate about tech, digital, and innovation? Join the 1,800 employees at Smile, a European leader in open-source integration, with 20 agencies across 9 countries. A collaborative spirit and knowledge sharing are at the core of our DNA. Our experts push the boundaries of open source every day to build a smarter, more efficient, and responsible digital future. Here, we don't just follow trends, we create them!
Join Us and Participate in Meaningful Achievements!
As an E-Commerce Business Analyst at Smile, you will be part of our adventure where every day is a new opportunity to build solutions that exceed the expectations of our clients (and yours!).
Your Role as an E-Commerce Business Analyst
Integrated into the 'Customer Solution' team for one of our major clients, a global leader in the industry and comfort solutions sector, you will support a significant digital transformation: the implementation of a unified platform intended to become the 'heartbeat' of the customer experience (B2B and B2C).
Your mission will be resolutely oriented towards Delivery and platform expertise. You will play a pivotal role in migrating from a specific architecture (Contentful, Algolia) to a full Adobe Commerce Cloud ecosystem. Your responsibilities include:
- Analysis and Design: Conduct in-depth GAP Analyses between the existing architecture and the target Adobe Commerce. Identify business needs and translate them into actionable technical specifications.
- Delivery Management: Ensure the monitoring of application evolutions, risk management, and the alignment of the IS with defined business processes.
- Quality and Support: Oversee testing phases, produce reference application documentation, and support users in change management.
- Optimization: Monitor platform performance indicators (KPIs) and propose evolution paths to ensure high-availability e-commerce service.
Technical Environment
Specifically, you will work in an Open-Source environment:
- Core Platform: Adobe Commerce Cloud (Magento 2), Hyvä Themes.
- Architecture & Microservices: Adobe AppBuilder, API-first.
- Project Management / Ops: JIRA, IT Service Management (ITSM).
- Methodology: Agile / Scrum.
You will join a stimulating environment where your expertise and passion will be recognized. We invite you to participate in captivating projects and contribute to our shared growth.
Smile is committed to an environment where diversity is a strength and inclusion is a pillar. Here, every talent is recognized, respected, and encouraged to go further.
Your Profile
- 5 years or more of experience in E-commerce Business Analysis, with recognized listening skills and analytical thinking.
- Confirmed expertise in Adobe Commerce / Magento (essential).
- Proficiency in modern front-end environments like Hyvä and extensibility solutions such as AppBuilder.
- Significant experience in writing technical and functional documentation.
- Ability to work in a multidisciplinary team (developers, PO, Ops) with a results-oriented approach.
- English proficiency is a plus.
Your Future Agency
With over 100 passionate individuals, the Grenoble/Cluses agency is a playground for experts and the curious who want to progress and innovate.
Why Smile!
- Our close management by peers fosters exchange and the implementation of a tailored career path. Because the digital sector is in constant motion.
- Smile is committed to making you an expert in your field through a comprehensive training offer: access to an e-learning platform, funding for certifications, knowledge-sharing tools...
- You can participate in Smile's development through our paid internal co-optation program, up to €3000.
- Your year will be enlivened by group and agency events: annual convention, participation in trade shows, summer party, formal & informal afterworks.
- In addition to this context, you will also benefit from: Restaurant Vouchers (€9.50) covered at 55%, a minimum of 9 RTT days per year, company mutual insurance & public transport covered at 50%, dynamic CSE Holiday Bonus, and remote work up to 3 days per week.
Next Steps
- First contact: A phone call to discuss your aspirations and what we can offer you.
- Meeting: An opportunity to get acquainted and explore your professional journey.
- Technical discussion: A conversation with one of our experts to assess your skills and define your goals.
- Welcome to the team! If we're a good match, we'll be delighted to welcome you for an exciting adventure.
So, ready to join the team?
Key skills/competency
- Business Analyst
- E-commerce
- Adobe Commerce Cloud
- Magento 2
- Hyvä Themes
- GAP Analysis
- Agile Scrum
- Technical Specifications
- API-first
- Change Management
Skills & topics
- Business Analyst
- E-commerce
- Adobe Commerce Cloud
- Magento
- Hyvä Themes
- GAP Analysis
- Agile
- Scrum
- Technical Specifications
- API-first
- Digital Transformation
- Software Development
- Customer Experience
- Open Source
- Analysis
- Delivery
- ITSM
How to get hired
- Tailor your resume: Highlight your 5+ years of E-commerce Business Analysis, Adobe Commerce/Magento expertise, and Hyvä/AppBuilder experience.
- Showcase your skills: Emphasize your ability to write technical/functional documentation and work in multidisciplinary teams.
- Prepare for the interview: Be ready to discuss your experience with GAP analysis, Agile/Scrum methodologies, and API-first architecture.
- Research Smile's culture: Understand their commitment to open source, innovation, diversity, and employee development.
- Ask insightful questions: Inquire about career progression, training opportunities, and specific project challenges.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary technology stack for this Business Analyst role at Smile?
- The primary technology stack for this Business Analyst role at Smile includes Adobe Commerce Cloud (Magento 2), Hyvä Themes, and Adobe AppBuilder, with experience in API-first architecture and Agile/Scrum methodologies being highly valued.
- What level of experience is required for the E-commerce Business Analyst position at Smile?
- Smile requires at least 5 years of experience in Business Analysis specifically within the E-commerce domain, with a confirmed expertise in Adobe Commerce/Magento being essential.
- Does this Business Analyst role at Smile involve client interaction?
- Yes, as an E-commerce Business Analyst at Smile, you will be integrated into a 'Customer Solution' team supporting a major client. Your role involves understanding business needs, translating them into specifications, and supporting users, indicating significant client and user interaction.
- What are the expected responsibilities for a Business Analyst at Smile focusing on Adobe Commerce Cloud?
- Responsibilities include conducting GAP Analyses, translating business needs into technical specifications, managing application evolutions, overseeing testing, producing documentation, supporting change management, and monitoring platform KPIs for optimization and high availability.
- Is remote work an option for this Business Analyst position at Smile?
- Yes, Smile offers remote work flexibility, allowing for up to 3 days per week of telecommuting for this Business Analyst role.
- What opportunities for professional development does Smile offer to its Business Analysts?
- Smile provides a comprehensive training offer including access to an e-learning platform, funding for certifications, and knowledge-sharing tools to help you become an expert in your field.
- What is the company culture like at Smile for a Business Analyst?
- Smile fosters a collaborative and innovative culture centered on open source, knowledge sharing, and continuous learning. They emphasize diversity, inclusion, and employee recognition, with a focus on building smarter, efficient, and responsible digital solutions.
- What are the key technical skills needed for the Business Analyst E-commerce role?
- Key technical skills include confirmed expertise in Adobe Commerce/Magento, proficiency in modern front-end environments like Hyvä, experience with extensibility solutions like AppBuilder, and familiarity with API-first architecture.