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Solutions Consultant

Smartsheet

HybridHybrid

Original Job Summary

Overview

For over 20 years, Smartsheet has empowered teams to achieve anything from seamless work management to smart, scalable solutions. As a Solutions Consultant, you will drive quality, efficiency, and customer satisfaction by designing, building, and implementing Smartsheet solutions that meet business objectives in post-sales engagements.

Role Responsibilities

  • Lead multiple client engagements across diverse industries.
  • Conduct discovery sessions to turn business requirements into solutions.
  • Design and build Smartsheet prototypes and conduct client demonstrations.
  • Manage projects including timeline, scope, budget, and client relations.
  • Advise clients on best practices and Smartsheet capabilities.
  • Identify new product and service opportunities.
  • Collaborate with consulting team and participate in mentor programs.

What You Have

  • 4-5 years of relevant work or equivalent education.
  • Willingness to travel up to 40% as needed.
  • Strong communication and relationship-building skills.
  • Experience in SaaS application configuration and Agile methodologies.
  • Background in business process optimization or management consulting.

Current US Perks & Benefits

  • Comprehensive health benefits with employer-paid premiums.
  • 401k match with generous contribution.
  • Monthly stipend for work productivity.
  • Flexible time off, paid holidays, and parental leave.
  • Opportunities for professional growth and development.

Key Skills/Competency

  • Consulting
  • Customer Engagement
  • SaaS
  • Project Management
  • Agile
  • Business Analysis
  • Solution Design
  • Communication
  • Technology
  • Process Optimization

How to Get Hired at Smartsheet

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight consulting and technical skills in SaaS.
  • Research Smartsheet: Understand their products and culture deeply.
  • Showcase Project Leadership: Detail your project management success.
  • Prepare for Behavioral Questions: Practice real-world client scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review SaaS configuration basics.
Practice Agile project management techniques.
Familiarize with Smartsheet functionalities.
Brush up on technical demonstration skills.

Behavioral Questions

Describe a challenging client scenario.
Explain your project management approach.
Discuss teamwork in high-pressure environments.
Share an experience of handling client feedback.