Sr. Product Manager II, Identity & Authentication (Hybrid in Bangalore)
Smartsheet · Bengaluru East, Karnataka, India
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- Hybrid
- Full-time
- $150,000 / year
- Bengaluru East, Karnataka, India
Job highlights
- Owns Identity & Authentication roadmap for Smartsheet.
- Focuses on SSO, MFA, and user provisioning.
- Collaborates with engineering, UX, and security teams.
- Requires deep technical understanding of identity protocols.
- Impactful role for strategic, customer-obsessed thinkers.
About the role
About Smartsheet
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Role Overview
As a Senior Product Manager for Identity & Authentication, you will own the execution roadmap for all core features related to how enterprise users access and manage their Smartsheet accounts. This includes our mission-critical Single Sign-On (SSO), user provisioning, and multi-factor authentication (MFA) offerings. This role is fundamental to ensuring a secure, compliant, and friction-free user experience for our global customers.You will act as a key leader for Identity and Access Management (IAM), collaborating closely with engineering, UX, and security teams to deliver highly reliable solutions that integrate seamlessly with major identity providers (IdPs) and meet the stringent security requirements of our enterprise customers.
This is a high-impact, hands-on role for a strategic thinker who is deeply technical, customer-obsessed, and passionate about solving complex authentication and user lifecycle management challenges at scale.
What You'll Do
- Contribute to the long-term vision for Smartsheet’s Identity and Authentication capabilities, including Single Sign-On (SSO), MFA, and secure login experiences
- Own the execution roadmap for critical IAM features, including integration with major Identity Providers, user provisioning, federated identity, and user lifecycle management
- Serve as the primary product owner for core authentication protocols (e.g., SAML, OAuth 2.0, OIDC), ensuring compliance, reliability, and ease of setup for IT administrators
- Identify and scope enhancements to existing monetizable features, working with pricing and sales teams to improve the adoption and value of our premium security and identity offerings.
- Collaborate closely with Security and Platform Engineering teams to drive platform-wide standards for authorization and session management that are scalable and resilient
- Analyze market trends, competitive offerings, and customer feedback from IT and Security Administrators to inform feature prioritization and optimize the administrative experience
- Represent identity and authentication product capabilities internally and externally (e.g., with customers and partners), clearly communicating the security, compliance, and usability value of your features
- Collaborate effectively with and offer informal mentorship to engineering and design team members, fostering a culture of technical excellence and collaborative product delivery
- Perform other duties as assigned
What You Bring
- 6+ years of product management experience, including delivering impactful SaaS or enterprise software solutions
- 2+ years of direct experience in Identity and Access Management (IAM), focusing on B2B authentication, authorization, or user lifecycle management products
- Proven ability to define and execute feature-level roadmaps for complex and highly technical platform areas
- Deep technical understanding of core identity protocols (SAML 2.0, OAuth 2.0, OpenID Connect), user provisioning standards (SCIM), and security best practices for session management and MFA
- Demonstrated success in driving cross-functional team collaboration, particularly with platform and security engineering teams
- Excellent communication skills and the ability to articulate technical security concepts clearly to both technical and non-technical stakeholders.
- Data-driven mindset with a focus on core metrics like successful login rates, setup time, and security feature adoption
- Legally eligible to work in India on an ongoing basis
- Fluency in English is required
Get To Know Us
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.Equal Opportunity Employer
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Key skills/competency
- Product Management
- Identity and Access Management (IAM)
- SaaS
- Enterprise Software
- Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
- SAML
- OAuth 2.0
- OpenID Connect
- User Provisioning
Skills & topics
- Product Manager
- Identity Management
- Authentication
- SaaS
- Enterprise Software
- SSO
- MFA
- SAML
- OAuth
- OIDC
- Product Management
- IAM
- B2B
- Authorization
- User Lifecycle Management
- Platform Engineering
- Security
- Collaboration
- Mentorship
- Bangalore
How to get hired
- Tailor your resume: Highlight your 6+ years of product management experience and 2+ years in IAM, emphasizing SaaS/enterprise software delivery and technical protocol knowledge.
- Craft a compelling cover letter: Showcase your passion for customer experience, security, and your understanding of authentication challenges.
- Prepare for technical interviews: Be ready to discuss SAML, OAuth 2.0, OIDC, SCIM, and MFA in detail, demonstrating your deep technical understanding.
- Research Smartsheet's culture: Understand their focus on 'magic at work,' innovation, and empowering teams to tailor your responses.
- Ask insightful questions: Prepare questions about the team's challenges, long-term vision for IAM, and Smartsheet's approach to security.
Technical preparation
Master SAML, OAuth 2.0, and OIDC protocols.,Understand SCIM for user provisioning.,Demonstrate security best practices knowledge.,Practice explaining technical concepts clearly.
Behavioral questions
Describe a complex IAM problem you solved.,How do you prioritize competing roadmap features?,How do you collaborate with engineering and security?,How do you incorporate customer feedback?
Frequently asked questions
- What are the key responsibilities for the Senior Product Manager II, Identity & Authentication role at Smartsheet?
- The Senior Product Manager II for Identity & Authentication at Smartsheet will own the execution roadmap for core features like Single Sign-On (SSO), user provisioning, and multi-factor authentication (MFA). This involves collaborating with engineering, UX, and security teams to ensure a secure, compliant, and friction-free user experience for enterprise customers.
- What technical skills are essential for this Senior Product Manager position at Smartsheet?
- Essential technical skills include a deep understanding of core identity protocols such as SAML 2.0, OAuth 2.0, and OpenID Connect, as well as user provisioning standards like SCIM. Experience with security best practices for session management and MFA is also critical.
- How does Smartsheet foster collaboration and growth for its product managers?
- Smartsheet emphasizes a culture where ideas are heard and contributions have real impact. The company encourages collaboration, provides support for potential, and offers freedom to explore and grow beyond one's role, fostering technical excellence and teamwork.
- What is Smartsheet's approach to Equal Employment Opportunity for this Senior Product Manager role?
- Smartsheet is an EEO employer committed to fostering an inclusive environment. They provide equal employment opportunities to all qualified applicants in accordance with applicable laws and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, or disabled status.
- What kind of experience is Smartsheet looking for in a Senior Product Manager for Identity & Authentication?
- Smartsheet is seeking candidates with 6+ years of product management experience delivering SaaS or enterprise software, and at least 2 years of direct experience in Identity and Access Management (IAM) focusing on B2B authentication, authorization, or user lifecycle management.
- Can candidates outside of India apply for the Senior Product Manager position?
- Candidates must be legally eligible to work in India on an ongoing basis to be considered for this Senior Product Manager role. Fluency in English is also required.