Smartly Launchpad Technical Writer Program

About the Role

Launch your career in technical writing with Smartly's Launchpad Program! As a Smartly Launchpad Technical Writer, you'll dive into user assistance, create purposeful content in writing and video, and work with a global product alongside bright minds in content and tech.

Program Details

This is a tailored 6-month program with the potential for a permanent role. You will work full-time (37.5 hours/week) and operate in a hybrid setup from our Helsinki office (minimum 3 days in-office per week). Applications are reviewed on a rolling basis with a start date ideally in January 2025.

Key Responsibilities

• Create high-quality user assistance content in text and video.
• Collaborate with top talent within our content and tech teams.
• Master documentation processes, tools, and practices.
• Directly help customers by solving technical challenges.

What We're Looking For

• Curious problem solvers with creative thinking.
• Experience in technical writing via internships, side projects, or roles.
• A passion for learning and growth.
• Understanding of documentation basics such as markdown.
• Expertise in written and spoken English.
• Availability to work full-time in a hybrid environment.

Why Smartly?

• Potential fast track to a full-time role.
• Inclusive culture with 750+ colleagues from over 60 nationalities.
• Generous healthcare and wellness benefits.
• Competitive salary, performance-based incentives, and career growth.
• Hybrid working model with flexibility and international opportunities.

Application Process

Apply by sending your resume, LinkedIn profile, and supporting materials. The process includes an initial recruiter call, a technical writing assignment, and an interview with the team manager.

Key skills/competency

• Technical Writing
• User Assistance
• Content Creation
• Documentation
• Markdown
• Hybrid Work
• Problem Solving
• Collaboration
• Video Content
• Editorial Skills