Smartly Launchpad Technical Writer Program
@ Smartly

Helsinki, Uusimaa, Finland
$60,000
On Site
Full Time
Posted 11 hours ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX****** @smartly.com
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Job Details

About the Role

Launch your career in technical writing with Smartly's Launchpad Program! As a Smartly Launchpad Technical Writer, you'll dive into user assistance, create purposeful content in writing and video, and work with a global product alongside bright minds in content and tech.

Program Details

This is a tailored 6-month program with the potential for a permanent role. You will work full-time (37.5 hours/week) and operate in a hybrid setup from our Helsinki office (minimum 3 days in-office per week). Applications are reviewed on a rolling basis with a start date ideally in January 2025.

Key Responsibilities

  • Create high-quality user assistance content in text and video.
  • Collaborate with top talent within our content and tech teams.
  • Master documentation processes, tools, and practices.
  • Directly help customers by solving technical challenges.

What We're Looking For

  • Curious problem solvers with creative thinking.
  • Experience in technical writing via internships, side projects, or roles.
  • A passion for learning and growth.
  • Understanding of documentation basics such as markdown.
  • Expertise in written and spoken English.
  • Availability to work full-time in a hybrid environment.

Why Smartly?

  • Potential fast track to a full-time role.
  • Inclusive culture with 750+ colleagues from over 60 nationalities.
  • Generous healthcare and wellness benefits.
  • Competitive salary, performance-based incentives, and career growth.
  • Hybrid working model with flexibility and international opportunities.

Application Process

Apply by sending your resume, LinkedIn profile, and supporting materials. The process includes an initial recruiter call, a technical writing assignment, and an interview with the team manager.

Key skills/competency

  • Technical Writing
  • User Assistance
  • Content Creation
  • Documentation
  • Markdown
  • Hybrid Work
  • Problem Solving
  • Collaboration
  • Video Content
  • Editorial Skills

How to Get Hired at Smartly

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience to technical writing.
  • Highlight relevant projects: Showcase documentation evidence.
  • Network on LinkedIn: Connect with Smartly team members.
  • Prepare for interviews: Research technical writing methodologies.

📝 Interview Preparation Advice

Technical Preparation

Review documentation best practices.
Practice markdown and video scripting.
Study Smartly platform technical guides.
Familiarize with content reuse strategies.

Behavioral Questions

Describe a complex problem you solved.
Explain a time you collaborated effectively.
Tell about adapting to feedback in projects.
Share an experience managing tight deadlines.

Frequently Asked Questions