Content Writer & Editor

Content Writer & Editor at Smarsh

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We’re looking for an experienced, temporary project-based contract Content Writer & Editor to support our Business Unit teams with high-quality, compliant content across channels. This role is writing-heavy, with a strong emphasis on plain-English clarity, editorial polish, and effective stakeholder collaboration in a regulated environment. This is a 4-to-5-month engagement with the potential for a contract extension based on business needs. You’ll collaborate with marketing, design, and compliance partners to ensure content is accurate, readable, on-brand, and ready for launch. This role will report to Smarsh’s Managing Editor. Only resumes with portfolio links will be considered.

Why Smarsh?

Smarsh is an award-winning technology company that helps companies communicate and collaborate while staying ahead of ever-changing regulations. We need you to bring your most innovative, out-of-the-box thinking and data-driven abilities to promote our market leadership and build awareness of our unique value.

How will you contribute?

Writing & Copy Development (≈70%)

• Research and write long-form content including Guides, blog posts, white papers, reports, briefs, webpages, and voice-over scripts
• Create short-form content including webinar abstracts, emails, social posts, text for graphics, event banners, and paid ads
• Write across styles and audiences: Informational, social, web, executive, and casual
• Translate complex or technical topics into clear, approachable copy—without losing accuracy
• Deliver copy that’s easy for downstream partners (designers, developers) to implement correctly
• Work within compliance requirements and feedback cycles while maintaining voice and intent
• Execute against defined content briefs and priorities provided by Smarsh teams

Editing & Content QA (≈20%)

• Edit for clarity, consistency, and flow while preserving meaning
• Rewrite technical content to sound more conversational and audience-friendly
• Proofread and perform final QA on designed assets (graphics, emails, banners, landing pages) to ensure copy accuracy
• Ensure content aligns with brand voice, style guidelines, and compliance expectations

Campaign Support & Content Opportunities (≈10%)

• Spot ways to strengthen campaigns/projects with high-impact supporting content (e.g., companion blog posts, landing page enhancements, email follow-ups, social cutdowns)
• Recommend innovative reuse opportunities (turn one strong asset into multiple channel-ready versions)
• Flag content that’s duplicative, unnecessary, or unlikely to perform—suggest simpler alternatives when appropriate
• Support editorial planning and brainstorming with internal team

What will you bring?

• Proven experience as a freelance/contract writer in a B2B environment
• Experience working closely with Business Unit teams and compliance stakeholders
• Strong editor with excellent attention to detail
• Familiarity with AP Style and a strong advocate for plain-English writing
• Comfortable reviewing and improving AI-generated copy
• Ability to quickly internalize and write to the Smarsh brand voice and style
• Strong research skills and ability to synthesize complex information

Bonus Skills & Experience

• Familiarity with financial services or regulated industries
• A general understanding of how to write for Search and AI inclusion

Tools you will use

• WordPress (smarsh.com content publishing and edits)
• Marketo (email copy review and writer sign-off required)
• ClickUp (project tracking, drafts, feedback, revisions)
• Copy AI (to assist with the creation of high-quality content)
• ChatGPT (to help with content ideation, drafting, editing, and strategic refinement)

About Our Culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Key skills/competency

• Content Writing
• Content Editing
• Copy Development
• Compliance Review
• Stakeholder Collaboration
• Brand Voice
• Research Skills
• Plain English
• Content QA
• Campaign Strategy